Fully furnished suites are available within a 10-15 minute walk of Queens University.

Cooling Off Period

1. More than 30 Days Before Move-in

Tenants who cancel their booking more than 30 days before the scheduled move-in date will receive a 100% refund. This flexibility supports their changing needs while providing hosts enough time to find new bookings.

2. Within 30 Days of Move-in

If a cancellation occurs within 30 days of the move-in date, the first month's rent is charged, and the remaining months are refunded. This clause is essential for compensating hosts for their potential loss of income due to late cancellations, while still offering tenants some level of refundability for longer bookings.

3. 48-Hour Cancellation Grace Period

This grace period is valid if the cancellation is made 30+ days before the move-in. It allows tenants a brief window to reconsider their booking decisions without penalty, fostering confidence and satisfaction in the booking process.

Note: All bookings with a duration shorter than 30 days are non-refundable. This policy reflects the increased risk and reduced timeframe hosts have to rebook their properties.

Early termination by students

1. If 60 Days Notice is Given: Tenant must pay for just one additional month’s rent if they provide at least 60 days' notice before leaving earlier than initially planned.

2. If Less Than 60 Days Notice is Given: Tenant who do not provide a 60-day notice will be responsible for the full amount of the originally scheduled stay.

Extenuating Circumstances

In cases of unforeseen events that necessitate cancellation, documentation will be required by the property, and cases will be evaluated individually to ensure a fair response.