iQ Aspley House, Huddersfield

Firth Street, Huddersfield, HD1 3BX, United Kingdom

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Detail Properti

24/7 Staff Presence

Laundry Facility

Bills Included

iQ Aspley House (HD1 3BX) is a popular student accommodation in Huddersfield which provides students with a truly exceptional experience making them feel at home. iQ House accommodation Huddersfield is located within a short walk from the University of Huddersfield campus, while Bradford College and the University of Bradford are a short car ride away, making it a perfect option for students. The iQ Aspley House Huddersfield offers a selection of ensuite rooms and studios like bronze ensuite, bronze en suite plus, silver ensuite plus and many more, keeping the needs of each student as their top priority.

Located in the west of Yorkshire, Huddersfield is a major market city. It is renowned for its rich history that extends back to the Iron Age and its neoclassical Victorian architecture. iQ Aspley House Huddersfield is perfectly located to make the most of student life in England. Huddersfield, with its market city charm and historic vibes, offers a variety of activities to explore. You can check out local cafes for a study session or grab a tasty bite with friends. The city has a friendly feel, making it easy to connect with people from different walks of life. There is a large selection of high-quality accommodations to pick from. If you choose an ensuite, you'll get your own bathroom in addition to a fully equipped kitchen and living area that you can use with your roommates. If you choose a studio, you'll have the entire space to yourself. With iQ Aspley House Huddersfield as your student accommodation, you not only secure a comfy living space but also gain access to a supportive community that enhances your overall university experience.

Features

Located conveniently close to universities, iQ Aspley House Huddersfield offers an array of amenities to enhance your living experience. With a state-of-the-art key fob access system, residents can enjoy peace of mind knowing that their security is our priority. In addition to providing a safe environment, iQ Aspley House Huddersfield also fosters a vibrant community atmosphere through regular social events where neighbors can connect and build friendships. For those seeking recreational activities, the games room is the perfect spot to unwind and have fun. And for fitness enthusiasts, the free gym facilities are readily available to help you stay active and healthy without ever having to leave the comfort of your home.

Nearby places

iQ Aspley House Huddersfield boasts a vibrant location, nestled amidst the dynamic atmosphere of renowned universities like the University of Huddersfield campus, Bradford College and the University of Bradford. Its proximity to these esteemed institutions offers unparalleled opportunities for academic growth and social interaction. From engaging lectures to bustling student hubs, residents can immerse themselves in a richness of learning and culture. Moreover, the surrounding area teems with exciting activities, ensuring a well-rounded university experience. Whether exploring campus life or venturing into the city, this Huddersfield student accommodation provides an ideal base for students seeking both academic excellence and vibrant community living.

Now, let's talk about the location. iQ Aspley House Huddersfield is right in the center of the city, making it super convenient for students. The city center is buzzing with life. There are shops, cafes, and all sorts of cool spots to explore. It's like having everything at your doorstep! The John Smith's Stadium, where they play football and rugby, is not too far away. You might catch an exciting game and cheer for your favorite team. Greenhead Park is nearby, a perfect place to relax, have a picnic, or just enjoy some fresh air. It's a great spot to unwind between study sessions.

The Lawrence Batley Theatre is just around the corner, a fantastic place to catch live performances, plays and shows. This part of the neighborhood gives students a chance to experience great nightlife as many of the pubs, like The Vulcan, The Parish and Brewdog, are located close by. If you're craving Indian cuisine, Top Taste is a great place down the corner to buy takeout food. Additionally, there is an amazing thrift store called Oxfam, where 79% of what they earn goes directly to the underprivileged or for plantations. Standedge Tunnel and Visitor Centre is Britain's oldest tunnel and a tourist spot with cafes and exhibitions. iQ Aspley House Huddersfield the perfect combo for a student looking for a vibrant and exciting living experience

Commute

Huddersfield boasts a relatively convenient travel infrastructure, offering multiple options for commuters and travelers alike. With a network of bus stops scattered across the city, including prominent locations like Peel Street (stops H4) and Queensgate (stop Q3), accessing public transportation is straightforward. Additionally, the presence of stops such as Aspley Basin ensures accessibility to various parts of the city, enhancing convenience for residents and visitors. For those traveling further afield, Huddersfield is within a reasonable distance of several airports. Crosland Moor Airfield serves as a local option for domestic flights and private charters, while larger airports like Leeds Bradford Airport and Hudds Airport Travel provide connections to domestic and international destinations.

No Visa No Pay

Failure to obtain a UK Visa

If you fail to obtain a UK Visa before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made so long as you provide the following information:

Written confirmation from you that you wish to cancel your reservation; and Supporting official evidence to show that the Visa was declined.

This supporting evidence should be supplied to management within 72 hours of you receiving official confirmation. In these circumstances, any Booking Fee and any rent paid will be returned to you within 4 weeks.

No Place No Pay

Failure to get in to your first university of choice

Should you fail to gain the required qualifications and are not accepted into the University you stated as your first choice, or you choose to go to a different University because you have exceeded your expected grades, you may cancel your Tenancy Agreement and we will refund any Booking Fee and any rent payments made so long as you provide the following information within the timescales mentioned below

Written confirmation from you that you wish to cancel your reservation due to having failed to obtain the required grades for your first choice University or you have exceeded your grades; and Supporting written evidence from the University or UCAS rejecting your entry/acceptance of your new university.

This information must be provided to them within 72 hours of your exam results being published to be eligible for a Booking Fee refund (if you have paid a Booking Fee). In these circumstances, any Booking Fee and rent payments will be returned in full within four weeks. If you fail to provide the information within 72 hours of your exam results being published, any Booking Fee will be retained as a cancellation fee.

Please note, if you are attending another University in a city where management has a property, their team will be happy to support you in finding suitable accommodation. In this case, any Booking Fee and any rent payments made may be transferred over to your new booking.

Replacement Tenant Found

1. If you need to leave the accommodation, you’ll need to find another student to take over your tenancy for the remainder of your contract.

2. You are liable for all rent due until the date of the replacement tenant’s contract start date. You will be released from contractual obligations set out in the Tenancy Agreement once the replacement has signed their tenancy agreement and paid any rent due, any overpaid rent money (less the cancellation fee and any costs to prepare the room) will be refunded to you within 28 days.

Please note:

(a) The replacement option is only available for academic year bookings of 16 weeks or greater.

(b) You are able to use the replacement services only within the permitted period starting one month after your Tenancy Start Date and two months before your Tenancy End Date.

(d) You must settle any rental arrears prior to the management starting the replacement process.

(e) An amount equal to your Booking fee (if you have paid a booking Fee) or one weeks rent (if you have not paid a booking fee) will be taken as a cancellation fee. In addition, if you have occupied the room, you will also be charged to cover the costs preparing the room for the replacement tenant.

Deferring Studies

Deferment of University entry

If you choose to defer your university entry to the next academic year before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made as long as you provide the following information:

Written confirmation from you that you wish to cancel your reservation due to deferring your university entry to the next academic year; and Supporting written evidence from the University or UCAS to confirm deferral

In these circumstances, any Booking Fee will be retained as a cancellation fee.

Other cancellation policies

Cancellation by the property management prior to you collecting your key

Property management reserves the right to cancel your booking on notice if:

You notify them after the Deadline that you have decided not to enter into the Tenancy Agreement; They take all reasonable steps to enter into the Tenancy Agreement before the Deadline and you fail to do so, for example, if you fail to complete your application or provide guarantor details and supporting documentation in good time; You provide them with relevant false or misleading information; They are prohibited from entering to the Tenancy Agreement with you because of the Immigration Act 2014 (persons disqualified by immigration status). In the case they cancel your booking for this reason, you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation, irrespective of whether you have signed it; They have determined following undertaking Screening Searches that you appear on Sanctions Lists and/or Law Enforcement Databases; You fail to cooperate with any Screening Search Additional Information Request(s); You have not paid any amounts that have fallen due (including but not limited to, your first rental instalment, any previous year’s rent or damage charges); and/or You have committed any breach of the Tenancy Agreement or any previous tenancy agreement with us.

They may also terminate your Tenancy Agreement for any of the reasons set out above, as set out in more detail in clause 2.4 of the Tenancy Agreement itself. If you enter into the Tenancy Agreement, and you then fail to collect your key within 2 weeks of your Tenancy Start Date, The property management reserves the right to:(a) Cancel your booking and terminate the Tenancy Agreement and(b) Re-let your room. In these circumstances any rent paid by you (including any Booking Fee allocated to the first payment of rent) will not be refunded to cover any losses incurred by us for empty unlet rooms. This provision takes precedence over any provisions in the Tenancy Agreement. If your booking is cancelled in such circumstances, any Booking Fee you have paid will be retained by the property management.

Cancellation by you – prior to collecting your key

If you have not entered into the Tenancy Agreement, the Deadline has passed and you wish to cancel your booking, then any Booking Fee you have paid will be retained by the property management. If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below:

You notify them of your intention to cancel your booking prior to 1 August or, if your Tenancy Start Date (as defined in your Tenancy Agreement) is in any month other than September, 28 days before your Tenancy Start Date. You notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys. Your UK Visa application has been denied. You have not obtained the required qualifications to get into your first University of choice You are deferring your university entry.

Where proof is provided in accordance with these terms and conditions and to their reasonable satisfaction, you will be entitled to cancel the booking and you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation.All cancellation notifications must be made via their app and official email.

Where the reason for cancellation is not one of the five matters listed above (e.g. you have changed your mind, booked a different accommodation, voluntarily withdrawing your university entry etc.), you will remain liable for the full contractual rent, unless and until a replacement tenant is found for your accommodation. You are responsible for finding an eligible replacement tenant, although site staff will assist where possible.

If you wish to cancel the booking and a replacement tenant is found, subject to our agreement, you will be released from the contractual obligations set out in the Tenancy Agreement. Once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, any overpaid rent money will be refunded to you, less an amount equal to your Booking Fee (if you have paid a Booking Fee) as a cancellation fee. Please note that all tenancies commence on a Saturday; therefore the relevant site team will confirm your official release date from your contractual obligations under the Tenancy Agreement.

Evidence required where there is a cancellation by you

Notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys.

No further evidence is required beyond notifying them, and your Booking Fee will be returned to you.

Notify them of your intention to cancel prior to 1 August or 28 days before your Tenancy Start Date if your Tenancy Start Date is in any month other than September but more than 7 days after the payment of your Booking Fee (if you have paid a Booking Fee).

No further evidence is required beyond notifying them. Your Booking Fee (if you have paid a Booking Fee) will be retained as a cancellation fee.

From GBP 93 /week

Jaminan Kesesuaian Harga

Properti Terverifikasi

Layanan Gratis

Tanya

Syarat & Ketentuan Penawaran

Penawaran Yang Diberikan Bersifat Terbatas Dan Berubah Secara Dinamis Harap Konfirmasi Penawaran Dengan Eksekutif Pemesanan Kami sebelum Memesan Untuk Mengklaim Penawaran

Fasilitas Dan Layanan

Common Amenities

Close To Universities

Social Spaces

Bicycle Storage

Free Gym

City Centre Location

Laundry Facility

Cinema Room

Games Room

Study Area

TV Point

Bills Included

Electricity

Wifi

Water

Heating

Water

Content Insurance

Property Rules

No Pets Allowed

No Smoking Allowed

Safety and Security

24/7 Staff Presence

24/7 Security

CCTV

Tipe Kamar

Silver En Suite

Durasi: 44 week

Move_id: 14 Sep 2024

Dari GBP125 /week

Durasi: 8 week

Move_id: 18 May 2024

Catatan: summer stays

Dari GBP128 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP116 /week

Sold Out

Durasi: 51 week

Move_id: 14 Sep 2024

Dari GBP116 /week

Sold Out

Durasi: 8 week

Move_id: 18 May 2024

Catatan: .

Dari GBP125 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP127 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP127 /week

Sold Out

Durasi: 4 week

Move_id: 18 May 2024

Dari GBP128 /week

Sold Out

Durasi: 8 week

Move_id: 18 May 2024

Dari GBP128 /week

Bronze En Suite Plus

Durasi: 51 week

Move_id: 14 Sep 2024

Dari GBP103 /week

Durasi: 44 week

Move_id: 14 Sep 2024

Dari GBP112 /week

Durasi: 15 week

Move_id: 18 May 2024

Catatan: Semester Stay

Dari GBP120 /week

Durasi: 8 week

Move_id: 18 May 2024

Catatan: summer stays

Dari GBP121 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP109 /week

Sold Out

Durasi: 8 week

Move_id: 18 May 2024

Catatan: .

Dari GBP118 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP120 /week

Sold Out

Durasi: 4 week

Move_id: 18 May 2024

Dari GBP121 /week

Sold Out

Durasi: 8 week

Move_id: 18 May 2024

Dari GBP121 /week

Silver En Suite Plus

Durasi: 51 week

Move_id: 14 Sep 2024

Dari GBP127 /week

Durasi: 15 week

Move_id: 18 May 2024

Catatan: summer stays

Sold Out

Durasi: 44 week

Move_id: 14 Sep 2024

Dari GBP136 /week

Sold Out

Durasi: 15 week

Move_id: 18 May 2024

Dari GBP138 /week

Sold Out

Durasi: 4 week

Move_id: 18 May 2024

Dari GBP139 /week

Sold Out

Habis

Gold En Suite

Habis

Bronze Studio

Habis

Silver Studio

Habis

Pertanyaan Sering Diajukan

Are sites secure?

Each site is covered by CCTV and has onsite security staff, with staff present 24 hours a day. There is also a digital entry system at each building. You should not allow people to ‘tailgate’ – that is, hold the door open for people behind you as you enter

Can I book if I'm under 18?

Property does not accept parental responsibility for occupiers under the age of 18. they require that all tenants living at one of our properties in England and Wales to be over the age of 17 or turning 17 during the academic year booked to live at accommodation, and tenants living in our Scottish properties to be age 16 or over. Exceptions to this rule are available in selected cases through prior arrangement. If in doubt, please contact your preferred site and the team will be able to advise you.

Can I bring a TV?

If you want to bring a TV, check that your room has a TV point and don’t bring one larger than 21”. You can’t mount your TV on the wall, so make sure it’s free-standing. While all TVs provided by Property in communal areas accessed by all residents are covered by a TV Licence, you will need to buy your own licence if you bring your own TV or if there is one already in your room or shared kitchen & living area. If you’re unsure, please check with your site team. For details of licensing requirements regarding catch-up TV and online streaming, please refer to your resident handbook, ask your site team or contact TV Licensing.

Can I bring my bike?

Yes – most sites have a secure bike store that is free to use for all residents. You will need to register and tag your bike with our team when you arrive.

Can I bring my car?

Some of our sites have limited parking, including in some cases disabled parking bays. However, as our locations are generally close to universities and local amenities, a car shouldn't really be necessary. If you do want to arrange parking, speak to your site team as soon as possible - any spaces available are likely to be reserved very quickly.

Can I bring pets?

Sadly, they do not allow pets at Property. However, they make an exception for residents who require the assistance of a trained and registered Service Dog or Assistance Dog. Any requests for emotional support animals that are prescribed by a licensed mental health professional are assessed on a case by case basis.

Can I choose where my room is in the building?

Yes, you can specify where you would like your room to be – from those which are still available – at the time you book.

Can I choose who I live with in a shared flat?

Our online booking system will show the gender of those who have already booked a room in your chosen flat, if this information is available. If you want to make a group booking with people you already know, our group booking procedure will help you do this.

Can I have overnight guests?

Yes, it's your home so you can have guests staying over occasionally. All overnight guests should only stay in your own room and for no more than 3 nights within a 7 day period. they would ask you to respect your fellow residents and let your flatmates know as well as sign in your guest at reception. You are responsible for the behaviour of any guests you bring to your site. Due to COVID-19, they may need to make changes to our guest policy in accordance with Government guidance.

Can I make a group booking?

Yes. If you’d like to share with friends, you can find and select rooms in the same flat on our booking portal. Alternatively, please speak to a member of the site team and they will be happy to help you.

Can I move in early?

Yes, they can often arrange this. Please contact your property site directly to see if they have availability or alternatively login to the resident portal to see it is possible to book your room for an early move in.

Can I move out early?

You can move out whenever you are ready but the contract you have with Property is a Fixed Term Tenancy Agreement and you will still need to pay the full rent until the end of the agreement. The only way to release yourself from the Tenancy Agreement is to find a replacement tenant who will take on the full contractual obligations under the Tenancy Agreement. they will only permit you to do this in the period starting one month after your Tenancy Start Date and two months before your Tenancy End Date (“Permitted Period”).

Can I share my room with my partner?

They offer free dual occupancy across a limited number of our studios where both residents are students. You'll see the dual occupancy symbol next to the room number if it is available when you select the room via the floorplan. We'll ask for your partner's details during the booking stages. Both you and your partner must sign our tenancy agreement and have student status for the duration of the booking. If your partner is not a full time student as well then unfortunately they cannot live with us.

Can I smoke in my room?

No, all accommodation is non-smoking. You may smoke outside in designated smoking areas. Please do not smoke anywhere near other residents’ windows, as the unwelcome smell of smoke can drift into their rooms.

Can I store my stuff with you over the holidays?

Yes, they can arrange temporary storage for possessions you don’t want to take home with you. Just ask your Reception team for details. Alternatively, you can use the Pinglocker app for storage and relocation services they provide nationwide.

Can I sublet my room to someone else?

No. So please don’t try. If you do find yourself needing to move out for any reason, your site team can advise you on making arrangements to find a replacement tenant.

Can I swap my room?

It may be possible to swap or change your room once you have moved in, subject to availability. A room change fee will apply. To find out if it’s possible for you to change room, please speak to the accommodation manager at your site.

Do I have to be home by a certain time each night?

No, it’s up to you when you come in. If returning late at night, please respect your fellow residents and keep noise to a minimum between 11pm and 7am.

Do I need to clean my accommodation when I move out?

Yes, please make sure your accommodation is clean to avoid any cleaning charges. You can find a checklist of things to take care of here. For our London residents, if you wish to save time you can use the Pinglocker app to arrange a room clean at an additional cost.

Do you have laundry facilities?

Yes, the vast majority of our sites have a laundry room where you can wash and dry your clothes. These are operated by an independent provider, Circuit Laundry or Miele. You will need to pay to use the machines via a top-up card or their mobile app. For our London residents, Pinglocker provides convenient collection & delivery service for dry cleaning and laundry at an additional cost. You can book these services through Student Sevices on the app – or you can visit PingLocker’s website.

Do you provide bedding?

No, so please bring your own sheets, duvet, pillows, towels etc when you move in – or you may prefer to buy them locally on arrival. Alternatively, you can order a bedding pack online from Pinglocker (along with many other useful items), and it'll be ready and waiting for you when you move in.

Does Property permit the use of drugs at its accommodation?

No, drugs are not permitted and prohibited items will be confiscated. The tenancy agreement gives Property the right to confiscate substances, including ‘legal highs’ without the consent of the resident.

How can I make a complaint?

Complaints can be made directly through the App or by sending an email to the site team or where the appropriate member of Property will seek to find a resolution. They try to resolve any complaints internally, but understand there may be times when this is not possible. Our complaints procedure is detailed here.

How do I cancel my booking?

If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below: Where the reason for cancellation can’t be proved with supporting evidence attached to the cancellation request in line with the above, the student will remain liable for the full contractual rent, unless and until a replacement tenant is found. The student is responsible for finding an eligible replacement tenant, although site staff will assist where possible. If a replacement tenant is found, once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, the student will be released from the contractual obligations laid out in the Tenancy Agreement. Any overpaid rent money will be refunded, less an amount equal to your Booking Fee (if you have paid a Booking Fee), as a cancellation fee.

You notify us of your intention to cancel your booking prior to 1 August or, if your Tenancy Start Date (as defined in your Tenancy Agreement) is in any month other than September, 28 days before your Tenancy Start Date,
You notify us of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys.
Your UK Visa application has been denied.
You have not obtained the required qualifications to get into your first University of choice
You are deferring your university entry.

Where the reason for cancellation can’t be proved with supporting evidence attached to the cancellation request in line with the above, the student will remain liable for the full contractual rent, unless and until a replacement tenant is found. The student is responsible for finding an eligible replacement tenant, although site staff will assist where possible. If a replacement tenant is found, once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, the student will be released from the contractual obligations laid out in the Tenancy Agreement. Any overpaid rent money will be refunded, less an amount equal to your Booking Fee (if you have paid a Booking Fee), as a cancellation fee.

How do I get my post / mail?

Your post will be delivered to a lockable post box for your flat. Larger items or those that require a signature on delivery will be retained by Reception. You will be notified if Reception receive an item for you, and you should collect it as soon as possible.

How do I qualify to live at Property?

To qualify as a resident for Property you must confirm that you are a student at a higher education establishment in the UK.

How do I update my marketing preferences?

If you would like to hear from us by email, telephone or SMS please let us know by contacting Email with your preferred contact details.

How much does it cost to live at Property?

Prices vary according to the site and type of accommodation you need – please check the property page of your chosen site to see the current prices and any offers which may be running. Rent is payable in instalments throughout the year, and includes utility bills, contents insurance and free WiFi. Access to most facilities on your site, including gyms and cinemas where available, is included.

How will I get to know people at Property?

Sites are home to an international community of students, often studying at a variety of different institutions, and it’s this diversity which can make living with us such a rewarding experience. They organise regular social events where you can get to know your fellow residents. You will find posters on site telling you what’s coming up soon – or just ask at Reception.

I only have a conditional offer from my university. Can I still book at accommodation?

Yes – if you don’t get the grades you need to be accepted by your chosen university then, subject to the booking terms and conditions, your booking fee will be refunded in full. It may also be possible to transfer your booking to another Property location, subject to availability. Call the site team at the Property location you originally booked with as soon as possible if you need to do this.

In the event of a fire, how can I trust that my accommodation is safe?

The safety and security of our residents is our number one priority. All of our sites are fully compliant with current safety standards. Our accommodation has fire alarm systems in place as well as fire prevention equipment, and they carry out regular testing and evacuation drills. Our buildings are also regularly audited by external, independent consultants. Property has a full-time, highly qualified, Health and Safety team who visit sites regularly. they also use accredited national providers to service and maintain life safety systems. Additionally, all sites have staff present 24 hours a day, seven days a week. they are continually reviewing our programme of security, fire and safety standards. If you would like further information about our ongoing fire safety programme please read our fire safety update.

Is food and drink available on site?

Sites don’t have restaurants or cafeterias, but most sites provide vending machines where you can buy chocolate, crisps, drinks, ice cream and other snacks.

Is there internet access on site?

Yes, all our sites are equipped with WiFi, accessible throughout the building at no extra charge. This service is provided by our internet partners, ASK4. If you have any issues with connecting, you can find their contact details in the welcome pack you will receive on arrival.

There’s damage in the flat, will I be charged for it?

They know accidents can happen, but any intentional damage to property will result in costs being passed onto residents. The cost to remedy any damage to communal areas will result in equal charges if no one accepts responsibility. It’s best to be proactive to avoid any surprise charges for damages. Report any repairs or damage as soon as possible so they can fix it and discuss whether there will be any charges. You can log any repairs via the maintenance section of your resident portal, or on the app.

What can’t I bring?

Your resident handbook contains a list of prohibited items. This includes many items prohibited for fire safety reasons, such as candles, oil burners, gas appliances and fan heaters. Please see the full list below. If you need further guidance on whether an item is permitted or not, please ask your site team before you move in. No weapons or drugs (including ‘legal highs’) are permitted under any circumstances.

What do I need to bring?

You can see what’s included in your room on the room details page for your site. Among the things you will need, or may want, to bring are bedding, towels, toiletries, toilet paper, basic kitchen equipment, hangers, and a computer or laptop. They have compiled a checklist of things you may want to bring - or buy when you arrive.

What happens if I can’t afford my rent?

If you find yourself in financial difficulties, you should speak to your site team as soon possible. Likewise, if the dates your rent instalments are due do not align with the dates you receive your student loan, please let us know and they will try to come to a solution. All residents are required to register a guarantor, who will be ultimately responsible for your rent if you do not make payment. The guarantor will need to provide identification and sign a Guarantor’s Agreement, confirming they agree to act as your guarantor.

What happens to my booking fee?

Your booking fee is non-refundable (except in the limited circumstances listed in the booking terms & conditions). The booking fee is treated as payment towards your first payment of rent and will be credited to your first rent instalment.

When are my instalments due?

Your rent is taken as four instalments spread out throughout the year to make the payments more manageable for you. Click below to find out more about our instalment structure.

Who can be my guarantor?

Your guarantor can be UK or International based, but must be aged 21 or over; not a full time student; or a current resident in an property. If you are unable to pay your rent and/or do not act in accordance with the terms of the your tenancy agreement, your guarantor will be under an obligation to pay any outstanding amounts.

Will my flat be cleaned?

No, that’s down to you and your flatmates. We’ll keep the common areas of the building, like the social spaces, reception and laundry, clean and tidy. Many residents put a rota together so each person in the flat does their bit to keep it clean. If you would prefer to get someone in to do it, you can book cleaning services through the app (provided by Pinglocker at certain locations) at an additional cost.