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The Glassworks, Leicester
Leicester, LE1 5AN, United Kingdom
Detail Properti
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Cooling Off Period
1. Prior to entering into a Tenancy Agreement:
(a) If your notice of cancellation is received by the property in writing prior to the tenancy agreement being confirmed, and within 7 days of submitting an application, they will make no charge and your Advance Rent payment will be refunded in full.
2. After entering into a Tenancy Agreement, but before the tenancy start date:
(a) If your notice of cancellation is received by the property in writing within 72 hours of the Confirmation of Booking email being sent, and the period of the tenancy has not commenced, they will make no charge and the Advance Rent payment will be refunded in full; or
(b) If your notice of cancellation is received by the property in writing after more than 72 hours of the Confirmation of Booking email being sent, and the period of the tenancy has not commenced, they will not accept a cancellation/surrender of your tenancy agreement for the Room until a replacement tenant is found for the Room.
3. On or after the tenancy start date:
(a) If your notice of cancellation is received on or after the tenancy start date, the property will not accept a cancellation/surrender of your tenancy agreement for the Room until a suitable replacement tenant is found for the Room
Replacement Tenant Found
If the Tenant does not take up occupation of the Room, or if the Tenant vacates the Room before the end of the Tenancy Period, that alone will not terminate the tenancy agreement. The Landlord is under no obligation to agree to a request for early termination from the Tenant. If the Tenant wishes to end the tenancy agreement before the Tenancy Period expires, the Tenant must apply in writing to the Property Manager’s office, stating when the Tenant wishes to end their tenancy. On receiving an application for early termination from the Tenant, the Agent will review its waiting list and, if necessary, advertise the Room as available to let.
If a suitable replacement tenant agrees to take a tenancy of the Room at the Rent for the remainder of the Tenancy Period, the Landlord will agree to end the tenancy agreement PROVIDED THAT:
1. The replacement tenant has entered into a tenancy agreement and procured a guarantor (or paid the Rent in full in advance);
2. The Tenant has paid Rent and any default charges or Damages that accrued up to the date of termination;
3. The Tenant pays a fee of £100 + VAT on account of the Agent’s costs for arranging an early termination of the tenancy (or agrees it may be deducted from any Rent that is due to be refunded to the Tenant).
NOTE: If the tenancy agreement or the tenancy is terminated under the above clauses, the Landlord shall be entitled to deduct any outstanding early termination fees, Damages and default charges before refunding to the Tenant any pre-paid Rent relating to the period after termination of the tenancy agreement
Features
Experience the epitome of student living at The Glassworks Leicester, where every detail is designed to offer the ultimate accommodation experience. Residents at The Glassworks Leicester can indulge in an array of room amenities designed with convenience in mind. With a range of room types including the Premium and Standard En-Suite to Two Bed Flats and Compact, Premium, Executive, and Standard Plus Studio rooms, each space is equipped with a fully furnished kitchen with appliances, ensuring students have everything they need to feel at home.
The rooms also feature essential amenities like an ironing facility, a television, 3/4 double bed, wardrobe, bedside table, coat hooks, sofa, and ample room storage for personal belongings. The air conditioner and heating systems ensure comfort no matter what the weather has in store, while the oven, fridge, kettle, microwave, induction hob, toaster, pots and pans and breakfast bar create a convenient and social kitchen environment. A noticeboard, large desk and chair, coffee table and bookshelves in each room helps students stay organised with their academic schedules.
The Glassworks Leicester student accommodation has an abundance of common amenities. Students can enjoy a movie night in the cinema room, stay fit in the gym & fitness centre, or focus on study in the dedicated study area. Other shared facilities include a communal lounge, a vibrant games area, and regularly organised social events to foster community spirit. With a courtyard for sunny day relaxation, parking for those with cars and bicycles, and a convenient laundry facility, The Glassworks Leicester ensures every aspect of student living is catered to. The added benefit of Wi-Fi throughout the premises keeps residents connected at all times. Students in search of a sophisticated and amenity-rich living environment will find The Glassworks Leicester also includes utility bills of water, heating, Wi-Fi, and electricity in the rent structure. For safety and security, students will be provided with 24/7 security, CCTV surveillance, contents insurance, and a secure key for access.
Nearby places
Centrally located at 60 Newarke Street, The Glassworks Leicester student accommodation provides an energetic and convenient urban life that every student craves for. Imagine having the opportunity to live in a place where the best of Leicester's cultural scene and amenities are just outside your door. On top of that, students can also appreciate the close proximity of some of the most well-known universities, such as University of Leicester and De Montfort University.
Right next to the property, food enthusiasts can enjoy a variety of dining options, including the tantalising dishes at Peter Pizzeria or the flavoursome bites at Udupi Shivalli. Students with a fondness for a vibrant night out can explore popular bars like The Rutland & Derby Arms, Ronnie Roos Bar, The Two-Tailed Lion, and The Blue Boar. Cafes like Oasis Cafe and La Foret Cafe are also located nearby, for those who like to enjoy a perfectly brewed cup of coffee every now and then! For those domestic necessities, Tesco Express and other convenience stores give you access to all your grocery needs within a breeze. Health emergencies are hassle-free with Leicester Royal Infirmary in close vicinity. Moreover, the green spaces of Victoria Park and Nelson Mandela Park are perfect escapes for a sunny day picnic or a tranquil study session outdoors. Even more appealing is the closeness to iconic tourist spots like Leicester Cathedral or the historical Jewry Wall Museum, perfect for weekends.
The vibrant and student-friendly environment around The Glassworks student accommodation Leicester ensures that student life is as enriching outside of the classroom as it is inside. With all these amenities and hotspots surrounding you, Glassworks student accommodation Leicester is not just a place to stay; it's a hub for student life and culture that captures the essence of a balanced and exciting university experience.
Commute
For students staying at The Glassworks, Leicester student accommodation, moving around the city is a breeze, thanks to an array of accessible public transport options. The convenience of this location is underscored by nearby public transport stops, ensuring that residents are well-connected to all parts of Leicester. Students can easily hop on a bus at Welford Place (Stand EE) or Charles Street (Stand CA) for a hassle-free commute to their respective universities or to explore the city. The Leicester Railway Station is also within close proximity, offering a quick getaway for weekend trips or visits home. Whether it's an early morning class or a late-night study session, rest assured that transportation is one less thing to worry about at The Glassworks, Leicester accommodation in Leicester.
No Place No Pay
Book a room today, but if you don’t obtain the grades you need for university and no longer require the room, you won’t pay a penny.
No Visa No Pay
Book a room today, but if you don’t get your Visa approved for studying in the UK, and no longer require the room, you won’t pay a penny.
Other cancellation policies
In the event you fail to take all reasonable steps to enter into a confirmed tenancy agreement within 7 days of submitting an application, the property reserves the right to retain the Advance Rent payment.
Syarat & Ketentuan Penawaran
Penawaran Yang Diberikan Bersifat Terbatas Dan Berubah Secara Dinamis Harap Konfirmasi Penawaran Dengan Eksekutif Pemesanan Kami sebelum Memesan Untuk Mengklaim Penawaran
Fasilitas Dan Layanan
Common Amenities
Security and Safety
Bills Included
Tipe Kamar
Standard Plus Studio
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Compact Studio
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Standard Studio
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Executive Studio
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Standard En-Suite
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Room in a Two Bed Flat
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Premium Studio
Located at 60 Newarke Street, Leicester LE1 5AN, UK, The Glassworks Leicester is a sought-after student accommodation offering various room types to cater to individual preferences. Potential residents can choose from an array of options for room types, including Studios, En-Suites, and Flats, ensuring every student's needs are met. The property is in close proximity to several educational institutions, such as the University of Leicester, and De Montfort University, and a short distance from Leicester College as well, making it a convenient choice for students.
Leicester is a vibrant city with a rich historical scene and is continually recognized for its substantial student population and educational excellence. Home to two prominent universities, the University of Leicester and De Montfort University, the city attracts a diverse student population from various backgrounds and nationalities. The city offers an excellent academic environment for students from around the globe, along with a range of courses and programs to choose from. The Glassworks student accommodation Leicester not only provides comfortable living spaces but also situates residents amidst Leicester’s fascinating blend of history and modernity. From the nearby historical Leicester Castle to the bustling Leicester Market, students living at Glassworks student accommodation Leicester can immerse themselves in numerous aspects of city life. The city's multiculturalism is also celebrated through its diverse culinary scene, with an array of international cuisines available in its restaurants and markets. Students also benefit from Leicester's excellent transport links, making it easy to explore the city and beyond.
This property, presented by Host Student - UK ensures students have access to a supportive community. Whether enjoying a leisurely stroll in one of the city's parks, immersing themselves in academic pursuits, or socializing with friends in its bustling cafes and bars, students in Leicester find a dynamic and enriching environment conducive to both personal and academic growth.
Premium En-Suite
Pertanyaan Sering Diajukan
Where does property have accommodation?
They are based in university cities across the UK and Europe.
Can I view a room before I make a booking?
Viewings at The Glassworks are available by appointment only. Please contact the management office.
How do I cancel a booking?
If you cancel your contract before the contract begins, or you want to cancel and move out early, you will be subject to their cancellation terms and charges.
Do I have to be a student to live at The Glassworks?
To take out a tenancy with them you need to be eligible for council tax exemption. This applies to all full-time students and some part-time students, if you are unsure your university or college should be able to advise you whether you are exempt.
Can I live with my friends?
When making your booking you can request to share with friends. They will not hold rooms for your friends, so it is up to you to make sure your friends apply at the same time as you so that they can try to place you in a flat together. Please be aware that they cannot guarantee allocations or preferences.
Can two people share a room with a double bed in it?
Unfortunately, they are only able to offer single occupancy across all of their room types. If you would like to live with a friend, they can offer two rooms within the same cluster flat or two studios next door to each other. If you would like to request this, please contact reception.
If I book by myself how will you allocate me a room?
They look at the room type you have requested, your year of study, gender and any other preferences. The Glassworks will try to allocate you to a flat that is suitable to your situation and preferences, however it is not always possible for them to meet your requests.
I have some requests for my room, will you guarantee them?
There is a section on your application where you can state any preferences. Whilst they will do what they can to try to meet your requests, they cannot guarantee room type, flat type, location or the profile of the other residents in your flat.
Can I live at The Glassworks for more than one year?
Yes, it is possible for you to stay at The Glassworks throughout your studies. Bookings are taken on a first come first served basis so be sure to re-book as soon as possible.
What are the terms and conditions of the tenancy agreement?
A copy of the standard- The Glassworks tenancy agreement can be downloaded from this website via the relevant room type page. All residents will receive a copy of their tenancy agreement (AST) via email upon signing the document electronically during the online booking process.
Can I cancel my contract before I move in?
If you cancel your contract before the contract begins you will be subject to their cancellation terms and charges.
Can I cancel my contract and move out early?
Once the contract has begun you are liable for the full tenancy as stated in the tenancy agreement. Cancellation terms and conditions apply. You may be able to surrender your tenancy agreement early subject to a replacement tenant being found. Please check with reception for more information.
If I move out early what will happen?
If another, suitable, tenant is found to take over your tenancy The Glassworks will agree to release you from your contract. You will be required to pay an administration charge. You must vacate your room and return the keys to reception. You will be refunded any overpaid rent after you have moved out. This refund will be calculated based on the date the new tenant takes up occupation of the room not the date you move out. Should no replacement tenant be found for your room you will be liable for the rent for the duration of your tenancy agreement.
What do I need to bring with me on arrival?
Please make sure that you bring your Booking Confirmation email, one form of photographic ID and your Boarding Pass (available to download/screenshot once you have completed your online induction). Keys will not be issued without the online induction having been completed, so please ensure this is completed at least 24-hours prior to arrival.
Is there somewhere to park when I am unpacking?
They offer no guarantee that parking will be available on site for moving in weekends as travel plans can vary year-on-year. The team at The Glassworks will send out arrival information during the run up to your arrival – please keep an eye out for this email as it contains important information on how to get to The Glassworks by train, bus and car. If you are able to park on site to drop off, information on booking timeslots will also be provided at this time.
Will there be someone to collect my keys from?
The Glassworks is staffed 24/7. At the start of contract, they are open from 8am to 8pm on each of the move in days. However, if you arrive when the office is closed, don’t panic, instructions outside their office will advise you how to contact the member of staff on duty.
What happens on move-in day?
You will be welcomed on arrival in their reception by a member of The Glassworks team. You will be asked to provide any documents that are outstanding from you. Once the paperwork (if any) is complete, you will be issued with your key and fob. As you will appreciate, move-in days are extremely busy for their team – please be prepared for possible delays/queues, and try to ensure that you bring with you any items that the team have requested in advance to speed the process along.
What if I am not happy with my allocated room or my flatmate?
Part of the university experience is meeting people from different backgrounds, interests and cultures. They hope that you will enjoy the diversity of university life, however should you be unhappy it is worth spending some time talking to your flatmates to try to come to some mutually agreeable solution. It is usually not possible for a room move, please speak to reception if you have any problems and should someone else be in the same situation they may be able to swap rooms between residents. It is important to remember that moving to university is a stressful time and that initial teething problems are usually resolved within the first few weeks.
Will I be able to change rooms after I have arrived?
It is not usually possible to change rooms after you have arrived. All rooms are allocated on a 43 or 51 week contract and unless another resident also requests a room swap they would be unable to change your room.
Can I move in before my contract starts?
Please contact The Glassworks for more information if you would like to move in early. You will need to complete a separate summer application and you may not be able to stay within the same room for the summer stay as you would for the academic year.
What cooking equipment is provided in my flat?
All flats come with a cooker, induction hob, microwave, toaster and kettle provided as standard.
Can I get bedding supplied?
The Glassworks provides a mattress and mattress protector; however additional bedding is not supplied for Direct Let or DMU UK/EU Students. DMU International students are provided with a bedding pack free of charge, and this will be waiting in your room upon arrival.
Is there a telephone in my flat?
All flats have a direct dial telephone supplied within the hallway. Calls between flats, to reception and caretakers are free. To call out, residents are provided with an individual pin on request, call credit is purchased in advance and calls are charged on a pay-as-you-go basis provided by their internet server Ask4.
What Broadband packages are there?
A 150Mb Wi-Fi and 200Mb wired connection is provided to every room at The Glassworks free of charge. Their provider also offers residents additional add-ons for TV, gaming and back-up. All residents wishing to use the internet services must sign up to the terms and conditions of use.
How do I connect to the internet?
You can connect via Wi-Fi or a Cat 5 patch cable – if you don’t have one, you can buy one from reception.
Is a TV provided?
TVs are provided in the lounges of each shared flat and in all studios. There are TV’s within the Common Room, Fitness Suite, Study Room and there is also a cinema projection screen in the Film/TV Room.
What TV channels are provided?
The Glassworks has a selection of TV channels available on Freeview.
Are lifts provided in the building?
Yes, they have lifts that service all three blocks here at The Glassworks.
Where can I store my bike?
No bikes may be stored within the flats. Bike storage may be available on site, contact reception for further information.
Can I bring a pet?
No pets of any type are permitted at The Glassworks.
Is there always a member of staff on site?
The Glassworks is staffed 24-hours a day, 7 days a week by trained caretakers or security guards (weekend evenings only).
What are the opening hours of Reception?
Reception is open Monday-Thursday 9am to 6pm and on Fridays 9am to 5pm. Caretaking staff open the office between 12pm and 1pm Saturday and Sunday for reporting maintenance issues and collection of post only, on Bank Holidays – weekend hours apply.
What about security?
They provide 24-hour security with CCTV, electronic access control and a member of staff on site at all times. Their residents also have a responsibility for ensuring the site is kept secure and are asked to ensure the accommodation remains safe by not allowing access to non-residents and reporting anything suspicious to staff immediately.
How do I report maintenance?
You are given access to the online portal where maintenance jobs are able to be logged. Once logged, their team will work quickly to try and rectify the issue for you. For emergencies, contact the caretakers outside of office hours.
What happens once I have reported maintenance?
Once reported, the maintenance job appears on the caretakers iPad for them to see. They will come and assess the issue, and hopefully fix it for you on their first visit. Occasionally, it will not always be possible to complete the repair on the first visit and a subsequent visit may be necessary. Repairs are responded to on a priority basis, please be aware that it may not be possible to attend to your problem the same day you report it, especially at busy times of the year.
How do I report emergency maintenance overnight or at weekends?
If you have a maintenance problem that needs urgent assistance when the reception is closed you should contact the member of staff on site. The caretaker or security guard will respond to your problem and do whatever is possible to resolve the issue, but it may not always be possible to complete the repair out of office hours.
Where can I do my Laundry?
The launderette at The Glassworks is located within the basement area of Block A near the common room. Washers and dryers are provided, and managed by, the third-party company Circuit Laundry. Information on how to report issues within the launderette is displayed on posters within the room itself, alternatively, speak to reception and they will be more than happy to assist with reporting any issues on your behalf.
Where can I collect my post?
Pigeon holes containing your post are located within reception. You can collect your post during office opening hours. Parcels and recorded mail will be signed for by The Glassworks staff without liability.
Who is responsible for cleaning my flat?
It is the resident’s own responsibility to clean their rooms and they share responsibility for the communal area of the flat. On-site staff will conduct monthly inspections and you are expected to ensure that your bedroom, bathroom, kitchen, lounge and hallway are clean on these days. Failure to meet the required cleanliness standards will result in external cleaning contractors being brought in, the cost of which will be passed onto the resident(s). At the end of the tenancy the bedroom and flat must be returned in a good, clean condition to avoid cleaning charges, again it is the responsibility of all residents to ensure the kitchen, lounge and hallway are clean. The block stairways, corridors and all communal facilities are regularly cleaned by their team of caretakers – posters detailing which areas are cleaned when are displayed throughout the site on block noticeboards.
Can I smoke/Vape at The Glassworks?
No, Smoking and vaping is not permitted in any area within The Glassworks; this includes bedrooms, kitchens, lounges, hallways, stairways, communal rooms and external courtyard areas. The designated smoking area is located underneath the car tunnel, at the rear of the building. Charges will apply for anyone found to be smoking within the building.
Can I have guests to stay?
Occasional overnight guests are permitted provided your flatmates agree. All overnight guests must be signed in at reception for safety, security and so that staff know who is on site in the event of an emergency. You must accompany your guests at all times whilst they are on site and you are responsible for their behaviour.
Are there any guest rooms on site that I can book?
No, The Glassworks does not have guest rooms during term-time. If you need an additional room during the summer months, this should be possible.
Can my visitors park on site?
Parking is not available on-site.
Can visitors just walk in?
Their accommodation has secure electronic fob access at the main entrances to ensure that only residents have access to the site. Visitors will need to contact reception or yourself to gain access. All visitors should be signed in at reception, this is for reasons of safety, security and to ensure that in the event of an emergency, the team know who is on site. Visitors must be accompanied by residents at all times whilst on site and residents should be reminded that they are responsible for their visitors actions throughout the duration of their stay.
What if I have a complaint?
They hope that you never have any reason to be dissatisfied with the service they provide you. However, if you have any issues that you would like to bring up with them please contact a member of staff in your management office who will endeavour to resolve the problem for you.
Do I pay a deposit?
The Glassworks does not take any deposits. The payment you make upon booking is an advance rental payment and is offset against your first or only instalment of rent.
I do not live in the UK – how can I pay my rent?
If you do not live in the UK and do not have a UK guarantor, you will need to pay for your rent in full upon booking. You can arrange to do this either by credit/debit card or bank transfer. Please be aware that if paying by bank transfer the bank will usually deduct charges from the amount you send them, and you will need to pay the amount due, in full, before you can move in.
Do I need a Guarantor?
All UK students will be required to provide a UK guarantor.
Can I pay my rent with my student loan?
Please note that all payments must be cleared in full upon the date they become due. This may or may not fall in line with Student Finance payments. Payment due dates are available to view on the relevant room type page on website.
What should I do if I am having financial problems?
If you are having financial difficulties, you should contact a member of the management immediately. Failure to do so could result in interest charges being added to your account if you fail to pay on the due dates as well as legal proceedings being started against you and, where applicable, your guarantor. Management staff can usually advise you of where to go to get additional financial help which will assist you in meeting your financial obligations.
What if I change my bank account or card details?
You do not need to take any action here, as The Glassworks do not store bank account or credit/debit card details within their systems. Simply log in to your account the next time your rent is due, and clear the balance using your new credit/debit card.
Can I pay with foreign currency or travellers cheques?
The Glassworks cannot accept foreign currency or travellers cheques as payment. The safest and simplest way for international students to make a payment is by Credit/Debit card or bank transfer.
How can I find out how much I owe?
Please log in to your Portal Account and click on the ‘Account’ tab. You are able to view all charges, transactions and payment dates via this section of your portal.
What if I don’t pay?
If you don’t pay your rent daily interest may be added to the amount you owe to them. Your guarantor will be contacted and will be asked to pay the amount that you owe. The Glassworks will commence legal proceedings against any resident who fails to pay the rent due. These proceeding will also include action against the resident’s guarantor. Bills:
Do I need to pay council tax?
Provided you are a student in full-time education you will be exempt from council tax.
Do I have to pay any Utility bills?
Their rents are inclusive of electricity consumption up to the value of £300 per room. No charge is made for water consumption, gas usage or internet provision.
Is there a charge for the internet?
A 100Mb connection is provided to your room free of charge. Should you wish to upgrade to a faster connection you should contact their internet provider and payments can be made online.
Do I need a TV licence?
The Glassworks does not supply a TV licence for the television supplied in the lounge area of your flat you should purchase one prior to connecting the TV as detailed in your tenancy agreement. Should you bring a television for your bedroom or access TV through your internet connection you will need to arrange for a separate TV licence. Please contact TV Licensing for further details.
How do I make an insurance claim?
Contents insurance is automatically included with your rent. Property is working in partnership with Cover4insurance.com and their student insurance, Cover4Students, to provide some cover for the contents inside your room. You don’t need to do anything to activate this cover, but it is important for you to check and ensure that you fully understand the protection provided and whether it is sufficient for your needs.
- Check your level of cover
- Review key exclusions and limitations
- Check your policy excess
- Learn how to make a claim
- Extend and personalise your cover to protect additional items such as bicycles, musical instruments and photographic equipment
What do I need to do before I move out?
You are expected to ensure that your room and flat are returned at the end of your contract in good condition. You must make sure that all areas within the flat are cleaned thoroughly and that all rubbish and unwanted items are removed from the flat to avoid any charges being incurred. Damage to the flat or missing items will be charged for in accordance with the publicised charges in reception. You must ensure that all outstanding invoices are settled prior to your departure. A final room and bedroom check will be completed at the end of the tenancy once the student has moved out and you will be notified and invoiced for any damages.
How do I return my keys?
During office hours, they should be returned to the reception. If you move out when the office is closed you should put your keys in an envelope with your name and room number clearly marked on it, and return them to the member of staff on duty.
Will I get a deposit returned to me?
The Glassworks does not take a deposit, and as such no money will be refunded upon your departure. All damages will be invoiced for after you have left, and you will need to ensure these are paid within 7 days of receiving the invoice to avoid legal action being taken.
Can I park on site?
There is no parking available at The Glassworks. The reception team will be able to provide a list of local car parks for move in and move out days. They do have 3 secure motorcycle bays, at a cost of £200.00/£250.00 dependent upon the length of your contract.
Can I decorate my room?
You are responsible for ensuring that you leave your room and flat in the same condition that is was given to you. You will be asked to complete and return an inventory to record the condition of your room upon arrival. Marks on the walls or furniture, including those caused by blu-tac, white-tac or pins will require painting once you have left and you may be charged in line with their advertised schedule of charges.
What options are there for me to pay my rent by?
You can choose to pay your rent in full, by 3 instalments, or on a monthly basis. Please contact reception at the office for full information surrounding these options.
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