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iQ Sterling Court, London
Lakeside Way, London, HA9 0BU, United Kingdom
Detail Properti
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Features
iQ Sterling Court offers a range of fully equipped gold, silver, bronze and copper ensuites and studios. There are private rooms with private bathrooms and a shared kitchen. Each room is equipped to the highest standards so students can focus on their studies without worrying about other things. Studios are private rooms with private bathrooms and kitchens. Each room has a small double bed, shower, study desk and chair, wardrobe, mirror, underbed storage, and noticeboard.
Subsequently, the stay offers social spaces for students to gather up for socialising, there is a bicycle storage area for students, and the stay also provides laundry facilities. iQ Sterling Court London also facilitates 24/7 staff presence and CCTV monitoring. With great public transport links, iQ Sterling Court is close to universities.
Nearby places
iQ Sterling Court London is well connected to the whole city and easily accessible when exploring the city. The property is located in a busy student community in west London. With such good proximity to several universities and easy access to a number of restaurants and bars, iQ Sterling Court London has it all for a comfortable and convenient life. Several cafes and restaurants are also nearby. With an abundance of things to do in the buzzing city of London, one must really know their way around things to enjoy every bit of it.
Sterling Court is so reasonable for student life that the city is revered among international students. Lakeside Way is a calm and dynamic street. With just a few train and bus rides away, one can discover everything London has to offer. Those who like to spend time on calm waters can visit the popular Thames, the Riverside. On the other hand, while exploring the local shops and malls, you will be amazed by London's restaurants offering a wide variety of food and drink from almost every region. There are numerous popular restaurants and bars in this popular area. You can spend the weekends with your mates at The Parish Bar and The Wembley Tavern. You can also have Latin American dishes at Las Iguanas - London - Wembley and Italian dishes at Frankie & Benny's. Cheer for your favourite players at the incredible Wembley Stadium and visit the iconic George Michael Handprints at Wembley. You can also stop over at the Royal Air Force Museum London if you feel like exploring. iQ Sterling is near Wembley Stadium and the Cineworld Cinema. One can get their day started with a nice cup of hot coffee from the Out Of Office Coffee House - Canada Gardens right around the corner.
Commute
England's entire transport system has the prospect to be one of the most efficient. The city is cleverly connected with all major transport hubs, making it easily accessible and close to all of London's institutions. The legendary London Underground, DLR (mechanically powered light rail trains), trams and buses are just a few of the many transport options available to students in London. Lakeside Way (Stop C) and Lakeside Way (Stop D) are the closest. Alperton, Sudbury Town, and Neasden are the nearest metro stops. Alfaris London, Pod-Trak, and London Luxury Chauffeuring are the nearest airports near iQ Sterling Court London.
No Visa No Pay
Failure to obtain a UK Visa
If you fail to obtain a UK Visa before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made so long as you provide the following information:
Written confirmation from you that you wish to cancel your reservation; and Supporting official evidence to show that the Visa was declined.This supporting evidence should be supplied to management within 72 hours of you receiving official confirmation. In these circumstances, any Booking Fee and any rent paid will be returned to you within 4 weeks.
No Place No Pay
Failure to get in to your first university of choice
Should you fail to gain the required qualifications and are not accepted into the University you stated as your first choice, or you choose to go to a different University because you have exceeded your expected grades, you may cancel your Tenancy Agreement and we will refund any Booking Fee and any rent payments made so long as you provide the following information within the timescales mentioned below
Written confirmation from you that you wish to cancel your reservation due to having failed to obtain the required grades for your first choice University or you have exceeded your grades; and Supporting written evidence from the University or UCAS rejecting your entry/acceptance of your new university.This information must be provided to them within 72 hours of your exam results being published to be eligible for a Booking Fee refund (if you have paid a Booking Fee). In these circumstances, any Booking Fee and rent payments will be returned in full within four weeks. If you fail to provide the information within 72 hours of your exam results being published, any Booking Fee will be retained as a cancellation fee.
Please note, if you are attending another University in a city where management has a property, their team will be happy to support you in finding suitable accommodation. In this case, any Booking Fee and any rent payments made may be transferred over to your new booking.
Replacement Tenant Found
1. If you need to leave the accommodation, you’ll need to find another student to take over your tenancy for the remainder of your contract.
2. You are liable for all rent due until the date of the replacement tenant’s contract start date. You will be released from contractual obligations set out in the Tenancy Agreement once the replacement has signed their tenancy agreement and paid any rent due, any overpaid rent money (less the cancellation fee and any costs to prepare the room) will be refunded to you within 28 days.
Please note:
(a) The replacement option is only available for academic year bookings of 16 weeks or greater.
(b) You are able to use the replacement services only within the permitted period starting one month after your Tenancy Start Date and two months before your Tenancy End Date.
(c) An existing resident with the management cannot be used as legitimate replacement for your room.
(d) You must settle any rental arrears prior to the management starting the replacement process.
(e) An amount equal to your Booking fee (if you have paid a booking Fee) or one weeks rent (if you have not paid a booking fee) will be taken as a cancellation fee. In addition, if you have occupied the room, you will also be charged to cover the costs preparing the room for the replacement tenant.
Deferring Studies
Deferment of University entry
If you choose to defer your university entry to the next academic year before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made as long as you provide the following information:
Written confirmation from you that you wish to cancel your reservation due to deferring your university entry to the next academic year; and Supporting written evidence from the University or UCAS to confirm deferralIn these circumstances, any Booking Fee will be retained as a cancellation fee.
Other cancellation policies
Cancellation by the property management prior to you collecting your key
Property management reserves the right to cancel your booking on notice if:
You notify them after the Deadline that you have decided not to enter into the Tenancy Agreement; They take all reasonable steps to enter into the Tenancy Agreement before the Deadline and you fail to do so, for example, if you fail to complete your application or provide guarantor details and supporting documentation in good time; You provide them with relevant false or misleading information; They are prohibited from entering to the Tenancy Agreement with you because of the Immigration Act 2014 (persons disqualified by immigration status). In the case they cancel your booking for this reason, you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation, irrespective of whether you have signed it; They have determined following undertaking Screening Searches that you appear on Sanctions Lists and/or Law Enforcement Databases; You fail to cooperate with any Screening Search Additional Information Request(s); You have not paid any amounts that have fallen due (including but not limited to, your first rental instalment, any previous year’s rent or damage charges); and/or You have committed any breach of the Tenancy Agreement or any previous tenancy agreement with us.They may also terminate your Tenancy Agreement for any of the reasons set out above, as set out in more detail in clause 2.4 of the Tenancy Agreement itself. If you enter into the Tenancy Agreement, and you then fail to collect your key within 2 weeks of your Tenancy Start Date, The property management reserves the right to:(a) Cancel your booking and terminate the Tenancy Agreement and(b) Re-let your room. In these circumstances any rent paid by you (including any Booking Fee allocated to the first payment of rent) will not be refunded to cover any losses incurred by us for empty unlet rooms. This provision takes precedence over any provisions in the Tenancy Agreement. If your booking is cancelled in such circumstances, any Booking Fee you have paid will be retained by the property management.
Cancellation by you – prior to collecting your key
If you have not entered into the Tenancy Agreement, the Deadline has passed and you wish to cancel your booking, then any Booking Fee you have paid will be retained by the property management. If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below:
You notify them of your intention to cancel your booking prior to 1 August or, if your Tenancy Start Date (as defined in your Tenancy Agreement) is in any month other than September, 28 days before your Tenancy Start Date. You notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys. Your UK Visa application has been denied. You have not obtained the required qualifications to get into your first University of choice You are deferring your university entry.Where proof is provided in accordance with these terms and conditions and to their reasonable satisfaction, you will be entitled to cancel the booking and you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation.All cancellation notifications must be made via their app and official email.
Where the reason for cancellation is not one of the five matters listed above (e.g. you have changed your mind, booked a different accommodation, voluntarily withdrawing your university entry etc.), you will remain liable for the full contractual rent, unless and until a replacement tenant is found for your accommodation. You are responsible for finding an eligible replacement tenant, although site staff will assist where possible.
If you wish to cancel the booking and a replacement tenant is found, subject to our agreement, you will be released from the contractual obligations set out in the Tenancy Agreement. Once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, any overpaid rent money will be refunded to you, less an amount equal to your Booking Fee (if you have paid a Booking Fee) as a cancellation fee. Please note that all tenancies commence on a Saturday; therefore the relevant site team will confirm your official release date from your contractual obligations under the Tenancy Agreement.
Evidence required where there is a cancellation by you
Notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys.
No further evidence is required beyond notifying them, and your Booking Fee will be returned to you.
Notify them of your intention to cancel prior to 1 August or 28 days before your Tenancy Start Date if your Tenancy Start Date is in any month other than September but more than 7 days after the payment of your Booking Fee (if you have paid a Booking Fee).
No further evidence is required beyond notifying them. Your Booking Fee (if you have paid a Booking Fee) will be retained as a cancellation fee.
Syarat & Ketentuan Penawaran
Penawaran Yang Diberikan Bersifat Terbatas Dan Berubah Secara Dinamis Harap Konfirmasi Penawaran Dengan Eksekutif Pemesanan Kami sebelum Memesan Untuk Mengklaim Penawaran
Fasilitas Dan Layanan
Common Amenities
Bills Included
Safety and Security
Property Rules
Tipe Kamar
Bronze Studio
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Bronze Studio Plus
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Bronze En Suite Plus
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Bronze En Suite Premium
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Bronze En Suite Deluxe
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Copper En Suite Premium
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Bronze Studio Premium
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Silver Studio Premium
iQ Sterling Court (HA9 0BU) is the most popular and lavish London student accommodation, providing students with a truly exceptional experience. The property offers a wide range of bronze, copper and silver en-suites and studio apartments while being located near the University of Westminster Harrow Campus, the University of West London (Ealing Campus) and the University Campus of Football Business. iQ Sterling Court London facilitates a number of in-house amenities with the most reasonable rent prices. Additionally, all London student housing provided by amber is conveniently located near the universities or accessible public transport and important amenities.
London is one of the most vibrant and exciting cities in the world. Known for its rich history, iconic landmarks, and diverse culture, London is a destination that offers something for everyone. The city is a corporate spot hosting a number of billionaire companies. From the bustling streets of Oxford Circus to the tranquil beauty of Hyde Park, London is a city that is constantly alive with energy. London is also a city of green spaces. Hyde Park and Regents Park are just two of many parks that offer a tranquil escape from the hustle and bustle of city life. The city is also home to many world-renowned Universities, making it a perfect place for students. Subsequently, international students from all over the world favour London as their preferred educational destination. It is an influential capital for its historical architecture, culture, and music. With iQ Sterling Court, one will be able to experience all that London has to offer while enjoying comfort and convenience. Our location is perfectly located near important amenities, close to universities and all the major attractions. Book your stay now and discover why London is one of the world's most loved cities.
Silver Studio
Gold Studio
Silver Studio Plus
Bronze En Suite
Copper En Suite
Gold Studio Plus
Bronze Studio Deluxe
Silver Studio Deluxe
Gold Studio Premium
Pertanyaan Sering Diajukan
Are sites secure?
Can I book if I'm under 18?
Property does not accept parental responsibility for occupiers under the age of 18. they require that all tenants living at one of their properties in England and Wales to be over the age of 17 or turning 17 during the academic year booked to live at accommodation, and tenants living in their Scottish properties to be age 16 or over. Exceptions to this rule are available in selected cases through prior arrangement. If in doubt, please contact your preferred site and the team will be able to advise you.
Can I bring a TV?
Can I bring my bike?
Yes – most sites have a secure bike store that is free to use for all residents. You will need to register and tag your bike with their team when you arrive.
Can I bring my car?
Some of their sites have limited parking, including in some cases disabled parking bays. However, as their locations are generally close to universities and local amenities, a car shouldn't really be necessary. If you do want to arrange parking, speak to your site team as soon as possible - any spaces available are likely to be reserved very quickly.
Can I bring pets?
Can I choose where my room is in the building?
Can I choose who I live with in a shared flat?
Their online booking system will show the gender of those who have already booked a room in your chosen flat, if this information is available. If you want to make a group booking with people you already know, their group booking procedure will help you do this.
Can I have overnight guests?
Yes, it's your home so you can have guests staying over occasionally. All overnight guests should only stay in your own room and for no more than 3 nights within a 7 day period. they would ask you to respect your fellow residents and let your flatmates know as well as sign in your guest at reception. You are responsible for the behaviour of any guests you bring to your site. Due to COVID-19, they may need to make changes to their guest policy in accordance with Government guidance.
Can I make a group booking?
Yes. If you’d like to share with friends, you can find and select rooms in the same flat on their booking portal. Alternatively, please speak to a member of the site team and they will be happy to help you.
Can I move in early?
Can I move out early?
Can I share my room with my partner?
They offer free dual occupancy across a limited number of their studios where both residents are students. You'll see the dual occupancy symbol next to the room number if it is available when you select the room via the floorplan. We'll ask for your partner's details during the booking stages. Both you and your partner must sign their tenancy agreement and have student status for the duration of the booking. If your partner is not a full time student as well then unfortunately they cannot live with us.
Can I smoke in my room?
Can I store my stuff with you over the holidays?
Can I sublet my room to someone else?
Can I swap my room?
Do I have to be home by a certain time each night?
Do I need to clean my accommodation when I move out?
Yes, please make sure your accommodation is clean to avoid any cleaning charges. You can find a checklist of things to take care of here. For their London residents, if you wish to save time you can use the Pinglocker app to arrange a room clean at an additional cost.
Do you have laundry facilities?
Yes, the vast majority of their sites have a laundry room where you can wash and dry your clothes. These are operated by an independent provider, Circuit Laundry or Miele. You will need to pay to use the machines via a top-up card or their mobile app. For their London residents, Pinglocker provides convenient collection & delivery service for dry cleaning and laundry at an additional cost. You can book these services through Student Sevices on the app – or you can visit PingLocker’s website.
Do you provide bedding?
Does Property permit the use of drugs at its accommodation?
How can I make a complaint?
Complaints can be made directly through the App or by sending an email to the site team or where the appropriate member of Property will seek to find a resolution. They try to resolve any complaints internally, but understand there may be times when this is not possible.
How do I cancel my booking?
If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below: Where the reason for cancellation can’t be proved with supporting evidence attached to the cancellation request in line with the above, the student will remain liable for the full contractual rent, unless and until a replacement tenant is found. The student is responsible for finding an eligible replacement tenant, although site staff will assist where possible. If a replacement tenant is found, once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, the student will be released from the contractual obligations laid out in the Tenancy Agreement. Any overpaid rent money will be refunded, less an amount equal to your Booking Fee (if you have paid a Booking Fee), as a cancellation fee. Where the reason for cancellation can’t be proved with supporting evidence attached to the cancellation request in line with the above, the student will remain liable for the full contractual rent, unless and until a replacement tenant is found. The student is responsible for finding an eligible replacement tenant, although site staff will assist where possible. If a replacement tenant is found, once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, the student will be released from the contractual obligations laid out in the Tenancy Agreement. Any overpaid rent money will be refunded, less an amount equal to your Booking Fee (if you have paid a Booking Fee), as a cancellation fee.
- You notify them of your intention to cancel your booking prior to 1 August or, if your Tenancy Start Date (as defined in your Tenancy Agreement) is in any month other than September, 28 days before your Tenancy Start Date,
- You notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys.
- Your UK Visa application has been denied.
- You have not obtained the required qualifications to get into your first University of choice
- You are deferring your university entry.
How do I get my post / mail?
How do I qualify to live at Property?
How do I update my marketing preferences?
If you would like to hear from them by email, telephone or SMS please let them know by contacting Email with your preferred contact details.
How much does it cost to live at Property?
How will I get to know people at Property?
Sites are home to an international community of students, often studying at a variety of different institutions, and it’s this diversity which can make living with them such a rewarding experience. They organise regular social events where you can get to know your fellow residents. You will find posters on site telling you what’s coming up soon – or just ask at Reception.
I only have a conditional offer from my university. Can I still book at accommodation?
In the event of a fire, how can I trust that my accommodation is safe?
The safety and security of their residents is their number one priority. All of our sites are fully compliant with current safety standards. Their accommodation has fire alarm systems in place as well as fire prevention equipment, and they carry out regular testing and evacuation drills. Their buildings are also regularly audited by external, independent consultants. Property has a full-time, highly qualified, Health and Safety team who visit sites regularly. they also use accredited national providers to service and maintain life safety systems. Additionally, all sites have staff present 24 hours a day, seven days a week. they are continually reviewing their programme of security, fire and safety standards. If you would like further information about our ongoing fire safety programme please read our fire safety update.
Is food and drink available on site?
Is there internet access on site?
Yes, all their sites are equipped with WiFi, accessible throughout the building at no extra charge. This service is provided by their internet partners, ASK4. If you have any issues with connecting, you can find their contact details in the welcome pack you will receive on arrival.
There’s damage in the flat, will I be charged for it?
What can’t I bring?
What do I need to bring?
What happens if I can’t afford my rent?
If you find yourself in financial difficulties, you should speak to your site team as soon possible. Likewise, if the dates your rent instalments are due do not align with the dates you receive your student loan, please let them know and they will try to come to a solution. All residents are required to register a guarantor, who will be ultimately responsible for your rent if you do not make payment. The guarantor will need to provide identification and sign a Guarantor’s Agreement, confirming they agree to act as your guarantor.
What happens to my booking fee?
When are my instalments due?
Your rent is taken as four instalments spread out throughout the year to make the payments more manageable for you. Click below to find out more about their instalment structure.
Who can be my guarantor?
Will my flat be cleaned?
Can I pay my rent using a bank transfer?
Yes you can make a bank transfer via our partner Convera. However, from time to time payments originating from certain countries can be subject to restrictions. For further information you can log into your property account and see what payment options are available to you when you ask for a quote from our partner Convera.
How can I leave my room if I’m still in contract?
If you need to leave property, you’ll need to find another student to take over your tenancy for the remainder of your contract.
A tenancy takeover is only possible for contracts that are over 16 weeks, past the first month, and before the last two months of the contract end date. Before you can start setting up a replacement, you’ve got to pay any remaining rent you owe. A cancellation fee will be charged, equal to your booking fee or one weeks’ rent. Other charges may be added.
Once you find a replacement, they’ll need some details before they can set up a contract. Until the new tenant completes their booking, makes payment and collects their keys, you’ll still be liable.
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