No

es, however because of Covid guest cant stay for long periods of time, depending on the situation on who it is and for how long.

no

Yes

Yes & has to be a UK based guarantor

Its registered with the DPS

All bills of, gas water, electricity and internet.

No

2

Within 7 days of your arrival you will be sent an inventory form to complete, any issues that you may find can be reported on this to the property staff they can then look into getting these issues rectified for you. If you have any issues during the year, then you can log these via the StuRents App, this lets the property team know about any issues please remember they will need access permission to get this sorted for you! Maintenance issues will be completed; Priority One Emergency repairs are completed, and or made safe, within 24 hours of a report of a defect Priority Two Urgent Repairs are completed within five working days of report of the defect Priority Three Non-Urgent Repairs are completed within 28 days of a report of a defect.

You will need to ensure that your post is labelled correctly; YOUR NAME, YOUR ROOM ACCOMMODATION NAME 1ST LINE OF ADDRESS CITY POSTCODE This information is available from your tenancy agreement, or in your welcome pack.

Once you have left your room and checked out you should have taken all of your items with you, therefore all the items left behind are disposed of without liability.  You must ensure that all of your items are taken with you.

Your deposit will be returned to you within 30 days of the end of your tenancy, if there are any deductions then you will be alerted to this. You will be contacted by the DPS to arrange the return.

Following your departure the onsite team will conduct an inspection of your room and communal areas, they will check this against the check in inspection (and inventory form completed).  If there are any issues or damages then they will then contact you with information on damages and charges.

No.  they are not able to store any items following your departure so you will need to take them all with you, or organise for a storage company to assist.

If you have rebooked for next year however your current tenancy ends before the beginning of your next tenancy, then you will need to speak to the onsite team to have a summer short stay tenancy to fill in this gap.

Yes most likely you will be, the inventory form is sent out so that you can add any issues when you move in.  The onsite team also do a full inspection of the rooms prior to your arrival. Please do speak to your onsite team if you have any questions

They do not charge for damages in the rooms and communal areas.  In the kitchen this is a shared space with shared responsibilities and unless one person takes full responsibility (and therefore the full charge), then this will be split between all people in the cluster.

You will need to ensure that your room (and kitchen) is left clean, tidy and free of waste.  All of your items need to be removed, with the room left in the same condition that you found it You simply then will need to sign at Reception to say that you have left

You will need to check with the onsite team in advance of your checkout, usually the check out time is 14:00