Rushford Court, Durham

North Road, Durham, DH1 4RY, United Kingdom

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Property details

Gym

Laundry Facility

Bills Included

Not Available

Rushford Court is a fantastic student accommodation in Durham. Located near Wharton Park, the property offers a wide range of studios and en-suites to choose from. Additionally, the University of Durham is a 7-minute drive away and the New College of Durham is only a 5-minute drive away from the property.

Features

Apartments in the accommodation are specially designed for students. Each room comes with a comfortable bed, study desk, lamp, bookshelves, and plenty of space for storage and if you prefer more privacy, the studio comes with an en-suite bathroom, a fully fitted kitchen, and more living space. The property provides free high-speed WiFi, on-site maintenance, bike storage, laundry facilities, 24hr CCTV surveillance for safety and security. Rushford also has some amazing social spaces such as a common area with sofas, an outdoor area, and a gym.

Nearby places

The property is based in a popular area of Durham and it is surrounded by many restaurants, cafes, and bars. Alishaan is just around the corner to eat delicious Indian food or you can visit Stantons which serves the best Fish & Chips in town. Babylon bar is a short walk away to drink and party with friends. Costa Coffee is nearby if you want a cup of coffee on way to the university.

Commute

The accommodation is well-connected to public transport due to its central location, making getting around the city easier. Sutton Street bus stop is a minute walk away and Wharton Park bus stop is 2 minutes away on foot. Furthermore, Durham train station is a 6-minutes walk away from the property.

Cooling off period

Cancellation policy (Domestic):

Unless you have already collected the keys to the accommodation, you may cancel your booking by writing or sending an e-mail to them, at any time during the 7 days after they send you an e-mail confirming your booking is complete (the 7 Day Cooling-Off Period). If you do that, you will not be charged and they will return your deposit or any Advance Rent Payments you have made.

Cancellation policy (International):

Once a booking is processed, the student has 7 days to accept the offer. It means for the student and the guarantor to accept the contract and pay the GBP 250 advance rent payment. (For bookings in England only. No Advance Rent Payment is required for bookings in Scotland).Once these steps are done, the booking is completed. If one of the step is not completed within these 7 days, the offer will expire. If the student still wants a room, they can re-process a booking, but they cannot guarantee that the same room or the same price will be available. Once the booking is completed, the student has another 7 days to change their mind and cancel their booking without any reasons. This is called the cooling-off period.

No place no pay

Cancellation policy (Domestic):

No Place No Pay applicable to 1st year students only. If you are a prospective first year undergraduate student and your offer of a place at your preferred University/Higher Education Institution is withdrawn by the University/Higher Education Institution as a result of you not achieving their required entry grades, you may be eligible to be released from this agreement. You may also be eligible to be released from this agreement if you are a prospective first year undergraduate student and you choose to go to a different University because you have exceeded your expected grades. To apply to be released from this agreement in the circumstances referred to above, you will need to supply them with a copy of:

A written rejection letter from your chosen university/college or UCAS or a screen shot of your UCAS status which confirms that the required results were not achieved; or A copy of the proof of acceptance of your new university by UCAS adjustment. These document(s) must be received by them within 7 calendar days from the date your results are published. Please email the documentation. On receipt of the required documentation it will be verified and, provided they are satisfied, they will cancel your agreement and refund any deposit or advance rent paid in full.

Cancellation policy (International):

If the student fails their exams or is rejected by the UK University, the student needs to send them the university rejection letter, or proof that the exam results don't meet the requirements of the university, and they will cancel the booking and refund the money to the student. The student must send them the proof documents within 7 days of receiving them. This policy is valid until the 15th September.

No ATAS certificate, No Pay: Some international students coming to the UK to study in very specific fields need to apply for an ATAS certificate. (Academic Technology Approval Scheme). If a students ATAS certificate application is rejected they will cancel the booking and refund the money to the student. The student must send them the ATAS certificate application rejection letter within 7 days of receiving it and they will cancel the booking and refund the money to the student. This policy is valid until the 15th September.

The cancellation requests along with the proof documents must be sent by the student, from the email address they have registered their account with Property. The email must be sent either from the student to the agent, and then the agent contacts their teams. Or the student can directly email

NOTE:

Replacement tenant found

Cancellation policy (Domestic):

Provided the 7 Day Cooling-Off-Period has expired, you will have to pay all amounts due under your Tenancy Agreement unless a replacement Tenant is found for your Room or you enter into a new Tenancy. If a replacement Tenant is found for your Room before your start date, they will release you from your Tenancy Agreement on the date seven days after the new Tenants Tenancy Agreement is signed. If a replacement Tenant is found for your Room after your start date, they will release you from your Tenancy Agreement from the start date of the replacement Tenant's new Tenancy Agreement. If you have occupied the Room prior to this, you will be charged 50.00 to cover their costs of preparing the Room for the replacement Tenant.

Cancellation policy (International):

If the student finds a replacement tenant to take over his room with the same tenancy length and same weekly rate, they can process the booking for the new student, and once the offer has been accepted by the new student and his guarantor, and that they have paid the GBP 250 (if applicable), they will release the original student from their contract. Passed the 15th September, the No Place No Pay and No Visa No Pay do not apply. The student remains liable for the rent unless they find a replacement.

No visa no pay

Cancellation policy (International)

No Visa No Pay: if the student doesn't get their visa to come and study in the UK, the student must send them the visa application rejection letter within 7 days of receiving it and they will cancel the booking and refund the money to the student. This policy is valid until the 15th September.

From GBP 128 /week

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Facilities & Services

Common Amenities

Gym

Printing

Vending Machine

Recycling

Laundry

Bike Storage

Communal Study Space

Common Area

Outdoor Social Space

Onsite Service Team

Contents Insurance

Maintenance Support

Wi-Fi (communal Areas)

Room Amenities

Double Bed With Under Bed Storage

Desk And Chairs

Wardrobe

Curtains

Bedside Table

Fridge Freezer

Washbasin

Microwave

Oven

Cooking Hobs

Breakfast Bar

Noticeboard

Iron With Ironing Board

Mop And Bucket

Vacuum Cleaner

Stools

Sofa

Toilet

Shower

Wi-Fi (in Your Flat)

Bills Included

Wifi

Water

Electricity

Heating

Safety and Security

CCTV

24 Hrs Security

Fire System

Secure Access

Room Types

Studio Premium Range 2

Studio Premium Range 3

Classic Ensuite

Sold Out

Classic studio

Sold Out

Premium Range 1 Studio

Sold Out

Frequently Asked Questions

Can I move in early?

Their standard tenancies have fixed dates and cannot be changed. However if you are looking to move in earlier it may be possible to book an additional short stay tenancy, this will involve signing another set of paperwork and you will be charged for any additional nights.

What do I need to bring with me to check in?

You just need to bring a valid form of photo ID to prove who you are when you arrive. There is no need to print off your tenancy agreement or booking confirmation. They can accept a valid passport, driving licence or national ID card as proof of ID.

Can my family/friends stay for a few nights after dropping me off?

It is best to speak with the staff at the property to find out if this is ok. If it is only for an evening or two, that is usually fine.

How do I collect my key?

You can collect your keys from reception when you arrive. Remember, if you have been asked to do so, make sure you have booked a check-in slot. At your allotted time, just come straight to the main reception with your photo ID and the team will have your keys ready and waiting for you.

I have been given a time slot but I might miss it?

Thats fine, you can arrive at any time that is best for you and well get someone to come and let you in and get your keys for you.

Can I have post delivered to site even though I am not there yet?

If you are having anything delivered before you arrive just make sure someone knows that it will be arriving there. You can notify the staff At the property of this so they can look after the parcels for you.

How can I get directions to the property?

The easiest way to get directions would be to search the postcode on google maps and find the directions on there.

How can I get from the train station/airport to the property?

There may be many different transportation options but you can pre-book a cab-link to the property before your arrival.

What time can I move in from?

You can move in any time from the start date of your tenancy onwards. If you are going to be arriving much later than the start of your tenancy, just let them know and they will arrange for someone to be there to greet you and make sure you get the keys for your new home.

Can I smoke in my room?

There are usually outside areas for you to smoke with ashtrays provided.

There is loud music playing above me, how do I make a complaint?

Speak to a member of staff at reception and they will ask a member of their service and safety team to come to help you.

My room is not like the website I want to move. Can I do this?

All their show flats, and the images on their website, are representative of a particular room type unless labelled otherwise however they are not identical. Your room will have all the same features and fittings, just in a slightly different set up. If you are unhappy with your room, please speak to the reception team as there is often something they can do. Where there are other rooms available they will offer these as an alternative. To move room you will need to complete new tenancy paperwork, and there may be a small charge to cover the cost of making your original room ready for a new tenant.

An emergency has happened back home and I need to cancel. Can I do this?

In emergencies each cancellation request is looked at on a case-by-case basis and an early release is at the discretion of the manager.

Some belongings of mine have been stolen, what should I do?

If something is stolen from inside your flat, or there has been a break-in, please contact the police and then inform the reception team. You will get a crime reference number from the police which may help you to recover the cost of the items, depending on your insurance cover. The police will usually contact them to obtain the cctv footage from their security and safety teams to assist them in any criminal matter.

Can I get a mini-fridge for my room?

In most properties you can bring small appliances for use in your room, but you will be solely responsible for any risk associated with them.

What is my internet speed? How do I upgrade?

In most of their properties your wireless connection speed will be 25mb. There is the option of upgrading online to 32mb. You can even choose to do this for a month at a time.

What happens if I fail my exams during my stay? Do I have to leave?

If you leave university during your stay with them you will still be liable for the rent as per the tenancy agreement. Please check the cancellation procedure accordingly.

Can I park on site?

Car park is ther for students. There is a weekly cost for booking a car parking space, but you can choose to pay this in instalments.

I have no hot water. What do I do?

You just need to raise a maintenance request form via the my account section. Once logged, the form will go directly to their maintenance team. Issues are rated on severity, so if it is a busy time please bear with them as it may take slightly longer for them to get to you than usual.

Why are my windows restricted?

Your window may have a restricting device that limits how far it opens. Its there for your safety so its important that you don't disconnect or damage it, or let anyone else do so. If the window fittings do become damaged, you need to tell a member of the property team straight away. They check all the windows and their fittings regularly, to make sure they are all safe and working properly. Depending on the floor you live on, it may be possible to derestrict your window upon request and with approval from the management of your property. Please speak to your reception team.

Whos the manager?

Each city has dedicated managers for all their properties; you should be able to find out your manager's name by speaking to the staff at reception. The manager may not always be in your building as they may manage several properties.

How can I pay my rent?

You can pay by credit/debit card or direct debit. You can pay by logging in and clicking on make a payment.

What does the insurance cover?

You can find out what your insurance includes by viewing the insurance certificate on their website. Some items are not included in their standard package - this includes accidental damage to items in your rooms, and loss or damage to personal items when you are outside your property. Laptops and tablets, mobile phones and bicycles are not covered in the standard policy, however you can upgrade your policy so that your laptop, phone, tablet and other gadgets are covered, wherever you and your gadgets are, and this also includes a laptop and mobile phone replacement within 24 hours (one working day) of your claim being approved. You can add this upgrade for a small cost at any time during your stay.

Where do I leave my keys?

You will be supplied with a check out envelope please complete the front of the envelope with your name, room number and future address and leave it at reception. If the address where your deposit cheque needs to be sent has changed, then please also let them know on this envelope. If you need another envelope, please see your reception team.

What happens if I check out and nobody is at reception?

If reception is not open, look for a fast check out key drop box where you can leave your check out envelope.

Can I leave my belongings in my room?

Not unless you have booked to continue staying with them in your room and have a valid tenancy. Anything that is left once you have checked out will be removed as they have to get the room ready for the next tenant. A charge may apply if they have to remove any leftover belongings, so please remember to clear everything out when you leave.

Can I leave things in my room if have rebooked for next year?

If you have a valid tenancy covering the time period, then yes you can. They just ask you to label any items in shared areas to confirm that they belong to you and not to someone else who has already checked out. This will help their cleaners. If your booking finishes in june or july and your next tenancy starts in september, you will need to arrange a summer short stay tenancy to bridge the gap. If you do not have a valid tenancy for the summer months, you will need to move everything out of your room and shared areas as someone else could be occupying the flat immediately after you leave.

Whats the latest time I can check out?

This varies depending on your property so check with a team member at reception well in advance of your check-out date. It is likely that the latest time will be 12:00pm on the last day of your tenancy.

Can I stay an extra day?

This depends on your room and property, so please speak to the reception team regarding extending your stay.

When will I get my deposit back?

If you are staying in england, you will get your deposit back in the form of a cheque, sent to your home address, within 14 days after your tenancy end date. If you are staying in scotland, mydeposits scotland will have emailed you a unique release code at the start of your stay. You need this at the end of your tenancy to authorise the return of your deposit. Your property contacts mydeposits scotland at the end of your tenancy to confirm that you have checked out of your accommodation and advise on the deposit amount due to be refunded to you. This will be the full deposit minus any charges applied after your room has been inspected, or if your tenancy account has any outstanding balance due. Mydeposits scotland will email to tell you that they have started the release process. You have 30 working days from the date of this email to respond to the deposit release request. You will need to enter your release code to access any refund. If you do not respond within this timeframe, mydeposits scotland will return the deposit amount they have advised as due following your check out.