Elevate your hospitality career and earn a Canadian academic credential while gaining valuable work experience in this competitive, dynamic, and growing industry.
This program is designed to develop the future managers and leaders in the global hospitality and tourism industries. You'll learn from award-winning faculty, training in key areas of Canadian and international tourism management, including revenue management, tourism planning and policy, service management, convention management, hotel operations, and cross-cultural tourism.
As part of this 16-month diploma, you'll participate in a 280-hour practicum (more information in Application Details), working in the hospitality area of your interest. Upon graduation, you may be eligible to apply for a three-year Post Graduate Work Permit.
Learning Outcomes
Develop a strong foundation of knowledge in a wide array of hospitality and tourism management topics and issues;
Develop practical and employment-ready service management skills through service applications and a 280-hour hospitality practicum experience.
Demonstrate a broad knowledge of national and global trends in the hospitality industry;
Apply leadership principles that contribute to the development of a team in resolving conflict and delivering customer service;
Analyze and apply sustainable business and revenue models to effectively and efficiently plan and lead a successful hospitality operation;
Exhibit proficiency with appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences.