In this two-year diploma program, the first of its kind in western Canada, you will develop the skills and competencies needed to work effectively with newcomers to Canada in the role of a settlement/intercultural services provider. You will examine the foundational and current practices of settlement work in Canada and develop strategies for empowering, supporting, and advocating for clients.
Courses in the program cover such topics as active listening, communication, intercultural competency, family dynamics, community development and human rights; culture, gender, and sexuality; and anti-oppressive practices and reconciliation.
The program may be entered directly in Year 1, or in Year 2 after completion of NorQuest’s Community Support Worker certificate program.
Practicum/Work Experience
This program includes two field placements totalling 400 hours.
Career Potential
The program will prepare graduates for employment in the non-profit sector, settlement sector, and various departments within the municipal and provincial governments. Graduates may also be employed by agencies that have partnerships with schools and public libraries.
community connector/animator
community development promoter
immigrant service worker
intercultural consultant
multicultural liaison
newcomer liaison
settlement case manager
settlement counselor
settlement intake worker
settlement outreach worker
settlement practitioner
settlement support worker