Serviced apartments offer the right balance between hotel and furnished apartment. Anyone who is looking for a long term accommodation and appreciates a sophisticated living environment, but does not want to lack amenities, is perfectly right in a serviced apartment. As a rule, there are general lounges for guests and laundry rooms. The service is a so-called "limited" service, which is reduced to regular cleaning and linen change. In larger establishments, guest managers are looking after the well-being of the customers. In some cases, other services are also offered, such as bike rental, co-working, fitness facilities. A good mix of cooperation partners complements their offer.

First Choice Second Home: They are one of the leading German serviced apartment concepts in the business long-stay sector. At this property, they do understand that beautiful living space alone does not make a home. It takes much more to that: In addition to selected, exclusive furnishings and sophisticated details, they focus on personality, functionality, and first-class service. As the perfect host, they act with attention to detail and professionally in the background but are always there for their guests. At any time obliging, respectful and professional. This creates a private ambience in a temporary second home, where their guests get the total package of living, relaxing and working – always in the best location.

Generally, a serviced apartment can be booked from 2 nights to a maximum of 6 months. However, this varies depending on the location.

Yes, a deposit of 1,000 EUR is required. Alternatively, in case of a company booking, a cost transfer can be deposited. If there is a company price agreement, the deposit is usually not required.

Unfortunately pets are not allowed in their apartments.

Smoking in the apartments is strictly prohibited.

You will find everything you need for a pleasant stay. In addition to the well designed furnishings you will dispose of a fully equipped kitchen with dishes, pots, stove, dishwasher*, microwave, coffee machine and a refrigerator with freezer. You will also find in your apartment a TV set and a Bluetooth box on request, iron and ironing board, a hairdryer and a safe for personal belongings.

Included in the price are all utilities including internet, basic cleaning every 14 days and a welcome package upon arrival. When moving out, the final cleaning fee of 99 EUR* will be charged. That's it! *For short - and mid stays the fee for final cleaning won’t be charged.

Not all locations have parking spaces. If parking spaces are available they can be selected in the booking process.

You can request this during your stay, from their colleagues on site or their reservation.

Yes, they offer special conditions for corporate clients and even more flexible cancellation conditions. It is also possible to install your own booking channel.

On the day of arrival you will receive an e-mail with all arrival details and your personal access code. If your arrival is on a weekend or a holiday, you will receive the check-in information at least one day before your arrival.

A personal handover is possible between 3:00 p.m. and 6:00 p.m. If you arrive after 6:00 p.m. please use your personal access code.

You enter the building with a personal access code. Please note that when opening your apartment for the first time, you have to enter the 8-12 digit start code.

On the day of arrival you will receive an e-mail with all arrival details and your personal access code. If your arrival is on a weekend or a holiday, you will receive the check-in information at least one day before your arrival.

If required, an access chip/card can be issued for you by their guest managers on site.

Here you get all the information about the arrival, the stay and your departure. The guestbook contains further useful information about the location, recommendations and cooperation partners.

Please report the damage within 48 hours by mail to the property.

In their larger apartment buildings you can reach a contact person on weekdays from 8:00 am to 6:00 pm.

In case of emergency, you can also reach their on-call service after 6:00 p.m.

You can use your access code to open the door and have a new chip made the following day by their colleagues on site.

The included cleaning takes place every 2 weeks. You can book an extra weekly cleaning for an extra charge.

Please make sure that all surfaces and the bed are freely accessible. Only free areas will be cleaned by them. The staff is not allowed to put away any personal belongings.

They have garbage rooms in or in front of the building. Please pay attention to the waste separation signs.

Use the designated washrooms for this and download the app if required. There is a charge for using the washing machines and dryers.

The property will provide you the Network & Password details.

If you are registered with them - as main residence - costs for the GEZ fees may apply. Guests who use their apartments as a secondary residence are exempt from this.

The lounges are available and open and you can use the facilities at any time.

Their check-out is until 11:00 a.m.

No, there is no personal handover required, unless you wish one.

Just leave your chip or key card on the table in the apartment.

Usually you will get your deposit back within 14 days. Please pass them your account details before moving out. Damages occurred will be deducted from the deposit.

Lost and found items are collected and stored. You are welcome to pick it up on site or they will send it to you - at your expense.

Currently there are no COVID restriction. However, they recommend wearing a mask in the public areas of their houses and keeping your distance.

You will find disinfection dispensers in their entrance areas, the apartments are disinfected during their basic cleaning. Feel free to ask their colleagues for a Dyson air purifier for your apartment. not available at all locations.

Currently there are no COVID restriction. However, they recommend wearing a mask in the public areas of their houses and keeping your distance.