There’s no damage deposit, just a simple booking fee when you sign your contract. This then acts as part of your rent payment.

Yes! Instalments are an easy way to spread the cost of your student accommodation over the year in bite size chunks, meaning you know where you are with your money. Our instalment plan runs alongside your student loan payments, and the good news is the property won’t increase the rent for this. Simply give us the details of a UK based guarantor (usually your parents) who can guarantee they’ll cover your rent if you can’t (for whatever reason), and the property will do the rest. International students usually need to pay the full amount for their stay upfront. If this might be a problem, please get in touch.

Our advice is to pack light and add to your student essentials as you go. There are the obvious things to pack, like your clothes, books, laptop, and favourite soft toy (the property won’t tell anyone!). You’ll also need bedding (single or double depending on your accommodation), towels and stuff for the kitchen such as pots, pans, plates, cutlery etc… oh and labels for your food! Lots of what you need are available to buy from a wide range of shops where our accommodations are.

Everything is delivered to your student accommodation reception. A list is published each day so you can see if the property has received that all important ASOS parcel – simply pop down to reception with some photo ID to collect it. Any letters will be delivered under your door on the same day as the property receive them. If you want to deliver some new items such as bedding and kitchen items, the property is happy to accept these once you’ve signed your contract. The property will keep them safe until you arrive and the property will even leave them in your room for when you arrive.

The cost to use the laundry facilities in your accommodation may differ slightly. Pricing information will be available once you’ve checked into your property. Typically, a wash will cost £2.50 and a dry will cost £1. You’ll need to buy your own detergent as well.

Nothing lasts forever and accidents do happen. If something is past its best, let us know at your accommodation reception and one of our friendly maintenance team will come and make repairs or replace. You’ll only ever be charged for this if the damage is clearly through misuse.

Yes! The property arranged contents insurance for you at no extra cost through Endsleigh Insurance. You’ll be covered against fire, flood, theft, and accidental damage to the personal belongings inside your room (excluding mobile phones).