Newcastle upon Tyne, NE1 6PA, United Kingdom
If you are searching for the perfect Newcastle student accommodation, then iQ Collingwood Newcastle (Newcastle upon Tyne, NE1 6PA, United Kingdom) is the best choice for you. Just a short walk from the prestigious universities in Newcastle, it offers various room configurations for students. This iQ accommodation in Newcastle offers a plethora of room types such as en-suite, studio rooms and several others based on the student's personal preference. Situated near Newcastle University and INTO Newcastle University, this amber student accommodation in Newcastle is close to all the top educational institutions.
Apart from the universities, the iQ Collingwood Newcastle is also close to various other student hotspots, ensuring that the students have the time of their lives while studying abroad. Newcastle upon Tyne is one of the best places for students, offering the best-known nightlife. Over the years, Newcastle has built its reputation as one of the most attractive, vibrant, and compact places to live in England’s North Eastern port cities. It is one of the epicentres of architectural marvels, culture, and business. Housing the top-notch educational institutions in England is slowly becoming a hub for students worldwide. The city is extremely lively, and not a single day goes by without you expecting something new and exciting to come along and look forward to. There are several tourist attractions as well, which attracts a huge number of tourists from across the globe, including the arched bridges, the BALTIC Centre of Contemporary Art and the always-bustling Quayside and the Market. The best thing about choosing iQ Collingwood in Newcastle is that all these hotspots are extremely close to this Newcastle student accommodation.
At iQ Collingwood Newcastle, you’ll find a selection of studios and en-suites and can pick from a variety of room types such as Bronze En Suite, Silver En Suite, Gold En Suite Plus, Gold Studio, Penthouse Studio Plus and more. The rooms at iQ Collingwood are thoughtfully built and are fully furnished, providing a comfortable and conducive living environment. Each room has a cosy double bed, study desk and chair, wardrobe, ample storage options with under-bed storage, a TV in the bedroom, mirror, shower, toilet, induction hob, and sink. There is also a huge balcony where you can grab some fresh air. Along with a fridge, freezer, and microwave in the kitchen, the dining area is equipped with a table and chair. The rooms also boast a noticeboard to pin important things and a lounge area for you to sit and relax. These amenities ensure students have everything they need for a comfortable and convenient stay at iQ Collingwood Newcastle.
iQ Collingwood Newcastle goes beyond individual rooms and offers a range of common amenities that enhance the overall student experience. Its central location allows for easy access to the vibrant city centre and all its amenities. The accommodation features a social space, creating a lively and engaging community atmosphere, an free gym, a study area, and a cinema room. The roof terrace offers a scenic spot for relaxation and socialising. Select rooms also offer the added benefit of free dual occupancy. iQ Collingwood is a utility bills-inclusive student accommodation, including water, electricity, WiFi, and heating, ensuring a hassle-free experience for students. The property also has in-house laundry facilities. With 24-hour security in place, iQ Collingwood prioritises the safety and well-being of its residents. One of the major points to understand here is that this iQ accommodation in Newcastle is extremely close to the universities around. For the student’s assistance, the staff is present 24/7 on the property. Students also get free contents insurance in case any of their items or things get stolen or damaged during their stay in this student accommodation in Newcastle. Apart from this, the property doesn’t allow any pets as a part of their rules & regulations.
iQ Collingwood Newcastle is one of our most popular student accommodations in Newcastle. One of the main reasons for this is that it is just a few minutes away from Newcastle University and INTO Newcastle University, two of the top-ranking universities in the city. iQ Collingwood is also a student accommodation near Northumbria University Newcastle. Located quite close to essential services like grocery stores and a variety of cafes not far from here, iQ Collingwood Newcastle is headed to become the ideal student hub!
iQ Collingwood, being close to the heart of the city, makes it a whole lot easier for students to visit and enjoy a range of restaurants, cafes, bars and pubs. A few restaurants like Portofino, Fat Hippo, and Meat: Stack are known for their delicious food and fast service. Craft beer and pizza go hand in hand at the famous Dat bar Craft Beer and Pizza Moderna on 11 Market St. With something new popping up in this city every day, you can’t run out of places to visit near the Newcastle upon Tyne student accommodation. For more about the city’s history, visit local museums such as the Great North Museum: Hancock and the Discovery Museum. If you’d like to go a more traditional way, you can check out the city’s many castles with history seeping through their walls. When it comes to the best food, you can definitely turn to Singin’ Hinnies, Stotties, Tyneside Floodies, and Craster Kippers. If you’re looking for a getaway, you can head over to Newcastle City Centre, Jesmond, or Quayside, some other good student neighbourhoods, for a relaxing break.
Newcastle upon Tyne’s transport network is quite well-known throughout the UK. With affordable fares and a well-connected system, it comes as no shock that most students prefer travelling around the city by public transport. The city’s Stagecoach Bus Services can be seen at every turn and help students in getting from iQ Collingwood to their destination in a jiffy. Newcastle boasts a large network of over 150 buses operating continuously on the city’s roads and highways. Most student houses in Newcastle are not commuter-friendly when compared to iQ Collingwood Newcastle because of the long walking distance. The Newcastle Manors is only a few minutes walk from the iq accommodation in Newcastle. Students living in iQ Collingwood can also travel by train to faraway colleges and neighbouring cities from the Manors subway station right across the street.
Failure to obtain a UK Visa
If you fail to obtain a UK Visa before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made so long as you provide the following information:
Written confirmation from you that you wish to cancel your reservation; and Supporting official evidence to show that the Visa was declined.This supporting evidence should be supplied to management within 72 hours of you receiving official confirmation. In these circumstances, any Booking Fee and any rent paid will be returned to you within 4 weeks.
Failure to get in to your first university of choice
Should you fail to gain the required qualifications and are not accepted into the University you stated as your first choice, or you choose to go to a different University because you have exceeded your expected grades, you may cancel your Tenancy Agreement and we will refund any Booking Fee and any rent payments made so long as you provide the following information within the timescales mentioned below
Written confirmation from you that you wish to cancel your reservation due to having failed to obtain the required grades for your first choice University or you have exceeded your grades; and Supporting written evidence from the University or UCAS rejecting your entry/acceptance of your new university.This information must be provided to them within 72 hours of your exam results being published to be eligible for a Booking Fee refund (if you have paid a Booking Fee). In these circumstances, any Booking Fee and rent payments will be returned in full within four weeks. If you fail to provide the information within 72 hours of your exam results being published, any Booking Fee will be retained as a cancellation fee.
Please note, if you are attending another University in a city where management has a property, their team will be happy to support you in finding suitable accommodation. In this case, any Booking Fee and any rent payments made may be transferred over to your new booking.
1. If you need to leave the accommodation, you’ll need to find another student to take over your tenancy for the remainder of your contract.
2. You are liable for all rent due until the date of the replacement tenant’s contract start date. You will be released from contractual obligations set out in the Tenancy Agreement once the replacement has signed their tenancy agreement and paid any rent due, any overpaid rent money (less the cancellation fee and any costs to prepare the room) will be refunded to you within 28 days.
Please note:
(a) The replacement option is only available for academic year bookings of 16 weeks or greater.
(b) You are able to use the replacement services only within the permitted period starting one month after your Tenancy Start Date and two months before your Tenancy End Date.
(c) An existing resident with the management cannot be used as legitimate replacement for your room.
(d) You must settle any rental arrears prior to the management starting the replacement process.
(e) An amount equal to your Booking fee (if you have paid a booking Fee) or one weeks rent (if you have not paid a booking fee) will be taken as a cancellation fee. In addition, if you have occupied the room, you will also be charged to cover the costs preparing the room for the replacement tenant.
Deferment of University entry
If you choose to defer your university entry to the next academic year before the start date of your tenancy, we will cancel your Tenancy Agreement and refund any rent payments made as long as you provide the following information:
Written confirmation from you that you wish to cancel your reservation due to deferring your university entry to the next academic year; and Supporting written evidence from the University or UCAS to confirm deferralIn these circumstances, any Booking Fee will be retained as a cancellation fee.
Cancellation by the property management prior to you collecting your key
Property management reserves the right to cancel your booking on notice if:
You notify them after the Deadline that you have decided not to enter into the Tenancy Agreement; They take all reasonable steps to enter into the Tenancy Agreement before the Deadline and you fail to do so, for example, if you fail to complete your application or provide guarantor details and supporting documentation in good time; You provide them with relevant false or misleading information; They are prohibited from entering to the Tenancy Agreement with you because of the Immigration Act 2014 (persons disqualified by immigration status). In the case they cancel your booking for this reason, you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation, irrespective of whether you have signed it; They have determined following undertaking Screening Searches that you appear on Sanctions Lists and/or Law Enforcement Databases; You fail to cooperate with any Screening Search Additional Information Request(s); You have not paid any amounts that have fallen due (including but not limited to, your first rental instalment, any previous year’s rent or damage charges); and/or You have committed any breach of the Tenancy Agreement or any previous tenancy agreement with us.They may also terminate your Tenancy Agreement for any of the reasons set out above, as set out in more detail in clause 2.4 of the Tenancy Agreement itself. If you enter into the Tenancy Agreement, and you then fail to collect your key within 2 weeks of your Tenancy Start Date, The property management reserves the right to:(a) Cancel your booking and terminate the Tenancy Agreement and(b) Re-let your room. In these circumstances any rent paid by you (including any Booking Fee allocated to the first payment of rent) will not be refunded to cover any losses incurred by us for empty unlet rooms. This provision takes precedence over any provisions in the Tenancy Agreement. If your booking is cancelled in such circumstances, any Booking Fee you have paid will be retained by the property management.
Cancellation by you – prior to collecting your key
If you have not entered into the Tenancy Agreement, the Deadline has passed and you wish to cancel your booking, then any Booking Fee you have paid will be retained by the property management. If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below:
You notify them of your intention to cancel your booking prior to 1 August or, if your Tenancy Start Date (as defined in your Tenancy Agreement) is in any month other than September, 28 days before your Tenancy Start Date. You notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys. Your UK Visa application has been denied. You have not obtained the required qualifications to get into your first University of choice You are deferring your university entry.Where proof is provided in accordance with these terms and conditions and to their reasonable satisfaction, you will be entitled to cancel the booking and you will not be liable for the contractual obligations laid out in the Tenancy Agreement from the date of cancellation.All cancellation notifications must be made via their app and official email.
Where the reason for cancellation is not one of the five matters listed above (e.g. you have changed your mind, booked a different accommodation, voluntarily withdrawing your university entry etc.), you will remain liable for the full contractual rent, unless and until a replacement tenant is found for your accommodation. You are responsible for finding an eligible replacement tenant, although site staff will assist where possible.
If you wish to cancel the booking and a replacement tenant is found, subject to our agreement, you will be released from the contractual obligations set out in the Tenancy Agreement. Once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, any overpaid rent money will be refunded to you, less an amount equal to your Booking Fee (if you have paid a Booking Fee) as a cancellation fee. Please note that all tenancies commence on a Saturday; therefore the relevant site team will confirm your official release date from your contractual obligations under the Tenancy Agreement.
Evidence required where there is a cancellation by you
Notify them of your intention to cancel within 7 days of payment of your Booking Fee (if you have paid a Booking Fee) and you have not collected your keys.
No further evidence is required beyond notifying them, and your Booking Fee will be returned to you.
Notify them of your intention to cancel prior to 1 August or 28 days before your Tenancy Start Date if your Tenancy Start Date is in any month other than September but more than 7 days after the payment of your Booking Fee (if you have paid a Booking Fee).
No further evidence is required beyond notifying them. Your Booking Fee (if you have paid a Booking Fee) will be retained as a cancellation fee.
Penawaran Yang Diberikan Bersifat Terbatas Dan Berubah Secara Dinamis Harap Konfirmasi Penawaran Dengan Eksekutif Pemesanan Kami sebelum Memesan Untuk Mengklaim Penawaran
If you are searching for the perfect Newcastle student accommodation, then iQ Collingwood Newcastle (Newcastle upon Tyne, NE1 6PA, United Kingdom) is the best choice for you. Just a short walk from the prestigious universities in Newcastle, it offers various room configurations for students. This iQ accommodation in Newcastle offers a plethora of room types such as en-suite, studio rooms and several others based on the student's personal preference. Situated near Newcastle University and INTO Newcastle University, this amber student accommodation in Newcastle is close to all the top educational institutions.
Apart from the universities, the iQ Collingwood Newcastle is also close to various other student hotspots, ensuring that the students have the time of their lives while studying abroad. Newcastle upon Tyne is one of the best places for students, offering the best-known nightlife. Over the years, Newcastle has built its reputation as one of the most attractive, vibrant, and compact places to live in England’s North Eastern port cities. It is one of the epicentres of architectural marvels, culture, and business. Housing the top-notch educational institutions in England is slowly becoming a hub for students worldwide. The city is extremely lively, and not a single day goes by without you expecting something new and exciting to come along and look forward to. There are several tourist attractions as well, which attracts a huge number of tourists from across the globe, including the arched bridges, the BALTIC Centre of Contemporary Art and the always-bustling Quayside and the Market. The best thing about choosing iQ Collingwood in Newcastle is that all these hotspots are extremely close to this Newcastle student accommodation.
If you are searching for the perfect Newcastle student accommodation, then iQ Collingwood Newcastle (Newcastle upon Tyne, NE1 6PA, United Kingdom) is the best choice for you. Just a short walk from the prestigious universities in Newcastle, it offers various room configurations for students. This iQ accommodation in Newcastle offers a plethora of room types such as en-suite, studio rooms and several others based on the student's personal preference. Situated near Newcastle University and INTO Newcastle University, this amber student accommodation in Newcastle is close to all the top educational institutions.
Apart from the universities, the iQ Collingwood Newcastle is also close to various other student hotspots, ensuring that the students have the time of their lives while studying abroad. Newcastle upon Tyne is one of the best places for students, offering the best-known nightlife. Over the years, Newcastle has built its reputation as one of the most attractive, vibrant, and compact places to live in England’s North Eastern port cities. It is one of the epicentres of architectural marvels, culture, and business. Housing the top-notch educational institutions in England is slowly becoming a hub for students worldwide. The city is extremely lively, and not a single day goes by without you expecting something new and exciting to come along and look forward to. There are several tourist attractions as well, which attracts a huge number of tourists from across the globe, including the arched bridges, the BALTIC Centre of Contemporary Art and the always-bustling Quayside and the Market. The best thing about choosing iQ Collingwood in Newcastle is that all these hotspots are extremely close to this Newcastle student accommodation.
If you are searching for the perfect Newcastle student accommodation, then iQ Collingwood Newcastle (Newcastle upon Tyne, NE1 6PA, United Kingdom) is the best choice for you. Just a short walk from the prestigious universities in Newcastle, it offers various room configurations for students. This iQ accommodation in Newcastle offers a plethora of room types such as en-suite, studio rooms and several others based on the student's personal preference. Situated near Newcastle University and INTO Newcastle University, this amber student accommodation in Newcastle is close to all the top educational institutions.
Apart from the universities, the iQ Collingwood Newcastle is also close to various other student hotspots, ensuring that the students have the time of their lives while studying abroad. Newcastle upon Tyne is one of the best places for students, offering the best-known nightlife. Over the years, Newcastle has built its reputation as one of the most attractive, vibrant, and compact places to live in England’s North Eastern port cities. It is one of the epicentres of architectural marvels, culture, and business. Housing the top-notch educational institutions in England is slowly becoming a hub for students worldwide. The city is extremely lively, and not a single day goes by without you expecting something new and exciting to come along and look forward to. There are several tourist attractions as well, which attracts a huge number of tourists from across the globe, including the arched bridges, the BALTIC Centre of Contemporary Art and the always-bustling Quayside and the Market. The best thing about choosing iQ Collingwood in Newcastle is that all these hotspots are extremely close to this Newcastle student accommodation.
If you are searching for the perfect Newcastle student accommodation, then iQ Collingwood Newcastle (Newcastle upon Tyne, NE1 6PA, United Kingdom) is the best choice for you. Just a short walk from the prestigious universities in Newcastle, it offers various room configurations for students. This iQ accommodation in Newcastle offers a plethora of room types such as en-suite, studio rooms and several others based on the student's personal preference. Situated near Newcastle University and INTO Newcastle University, this amber student accommodation in Newcastle is close to all the top educational institutions.
Apart from the universities, the iQ Collingwood Newcastle is also close to various other student hotspots, ensuring that the students have the time of their lives while studying abroad. Newcastle upon Tyne is one of the best places for students, offering the best-known nightlife. Over the years, Newcastle has built its reputation as one of the most attractive, vibrant, and compact places to live in England’s North Eastern port cities. It is one of the epicentres of architectural marvels, culture, and business. Housing the top-notch educational institutions in England is slowly becoming a hub for students worldwide. The city is extremely lively, and not a single day goes by without you expecting something new and exciting to come along and look forward to. There are several tourist attractions as well, which attracts a huge number of tourists from across the globe, including the arched bridges, the BALTIC Centre of Contemporary Art and the always-bustling Quayside and the Market. The best thing about choosing iQ Collingwood in Newcastle is that all these hotspots are extremely close to this Newcastle student accommodation.
Each site is covered by CCTV and has onsite security staff, with staff present 24 hours a day. There is also a digital entry system at each building. You should not allow people to ‘tailgate’ – that is, hold the door open for people behind you as you enter.
Yes – most sites have a secure bike store that is free to use for all residents. You will need to register and tag your bike with our team when you arrive.
Some of our sites have limited parking, including in some cases disabled parking bays. However, as our locations are generally close to universities and local amenities, a car shouldn't really be necessary. If you do want to arrange parking, speak to your site team as soon as possible - any spaces available are likely to be reserved very quickly.
Sadly, they do not allow pets at Property. However, they make an exception for residents who require the assistance of a trained and registered Service Dog or Assistance Dog. Any requests for emotional support animals that are prescribed by a licensed mental health professional are assessed on a case by case basis.
Our online booking system will show the gender of those who have already booked a room in your chosen flat, if this information is available. If you want to make a group booking with people you already know, our group booking procedure will help you do this.
Yes, it's your home so you can have guests staying over occasionally. All overnight guests should only stay in your own room and for no more than 3 nights within a 7 day period. they would ask you to respect your fellow residents and let your flatmates know as well as sign in your guest at reception. You are responsible for the behaviour of any guests you bring to your site. Due to COVID-19, they may need to make changes to our guest policy in accordance with Government guidance.
Yes. If you’d like to share with friends, you can find and select rooms in the same flat on our booking portal. Alternatively, please speak to a member of the site team and they will be happy to help you.
Yes, they can often arrange this. Please contact your property site directly to see if they have availability or alternatively login to the resident portal to see it is possible to book your room for an early move in.
You can move out whenever you are ready but the contract you have with Property is a Fixed Term Tenancy Agreement and you will still need to pay the full rent until the end of the agreement. The only way to release yourself from the Tenancy Agreement is to find a replacement tenant who will take on the full contractual obligations under the Tenancy Agreement. they will only permit you to do this in the period starting one month after your Tenancy Start Date and two months before your Tenancy End Date (“Permitted Period”).
They offer free dual occupancy across a limited number of our studios where both residents are students. You'll see the dual occupancy symbol next to the room number if it is available when you select the room via the floorplan. We'll ask for your partner's details during the booking stages. Both you and your partner must sign our tenancy agreement and have student status for the duration of the booking. If your partner is not a full time student as well then unfortunately they cannot live with us.
No, all accommodation is non-smoking. You may smoke outside in designated smoking areas. Please do not smoke anywhere near other residents’ windows, as the unwelcome smell of smoke can drift into their rooms.
Yes, they can arrange temporary storage for possessions you don’t want to take home with you. Just ask your Reception team for details. Alternatively, you can use the Pinglocker app for storage and relocation services they provide nationwide.
No. So please don’t try. If you do find yourself needing to move out for any reason, your site team can advise you on making arrangements to find a replacement tenant.
It may be possible to swap or change your room once you have moved in, subject to availability. A room change fee will apply. To find out if it’s possible for you to change room, please speak to the accommodation manager at your site.
No, it’s up to you when you come in. If returning late at night, please respect your fellow residents and keep noise to a minimum between 11pm and 7am.
Yes, please make sure your accommodation is clean to avoid any cleaning charges. You can find a checklist of things to take care of here. For our London residents, if you wish to save time you can use the Pinglocker app to arrange a room clean at an additional cost.
Yes, the vast majority of our sites have a laundry room where you can wash and dry your clothes. These are operated by an independent provider, Circuit Laundry or Miele. You will need to pay to use the machines via a top-up card or their mobile app. For our London residents, Pinglocker provides convenient collection & delivery service for dry cleaning and laundry at an additional cost. You can book these services through Student Sevices on the app – or you can visit PingLocker’s website.
No, so please bring your own sheets, duvet, pillows, towels etc when you move in – or you may prefer to buy them locally on arrival. Alternatively, you can order a bedding pack online from Pinglocker (along with many other useful items), and it'll be ready and waiting for you when you move in.
No, drugs are not permitted and prohibited items will be confiscated. The tenancy agreement gives Property the right to confiscate substances, including ‘legal highs’ without the consent of the resident.
Complaints can be made directly through the App or by sending an email to the site team or where the appropriate member of Property will seek to find a resolution. They try to resolve any complaints internally, but understand there may be times when this is not possible. Our complaints procedure is detailed here.
If you have entered into the Tenancy Agreement and you wish to cancel your booking, you will remain liable for the contractual obligations set out in the Tenancy Agreement and you may not cancel the booking unless you can provide proof that you fit any of the following criteria and have not yet collected your key, and provide the evidence required within the timescales as detailed below: Where the reason for cancellation can’t be proved with supporting evidence attached to the cancellation request in line with the above, the student will remain liable for the full contractual rent, unless and until a replacement tenant is found. The student is responsible for finding an eligible replacement tenant, although site staff will assist where possible. If a replacement tenant is found, once the new replacement tenant has signed their Tenancy Agreement and paid any rent due, the student will be released from the contractual obligations laid out in the Tenancy Agreement. Any overpaid rent money will be refunded, less an amount equal to your Booking Fee (if you have paid a Booking Fee), as a cancellation fee.
Your post will be delivered to a lockable post box for your flat. Larger items or those that require a signature on delivery will be retained by Reception. You will be notified if Reception receive an item for you, and you should collect it as soon as possible.
If you would like to hear from us by email, telephone or SMS please let us know by contacting Email with your preferred contact details.
Prices vary according to the site and type of accommodation you need – please check the property page of your chosen site to see the current prices and any offers which may be running. Rent is payable in instalments throughout the year, and includes utility bills, contents insurance and free WiFi. Access to most facilities on your site, including gyms and cinemas where available, is included.
Sites are home to an international community of students, often studying at a variety of different institutions, and it’s this diversity which can make living with us such a rewarding experience. They organise regular social events where you can get to know your fellow residents. You will find posters on site telling you what’s coming up soon – or just ask at Reception.
Yes – if you don’t get the grades you need to be accepted by your chosen university then, subject to the booking terms and conditions, your booking fee will be refunded in full. It may also be possible to transfer your booking to another Property location, subject to availability. Call the site team at the Property location you originally booked with as soon as possible if you need to do this.
The safety and security of our residents is our number one priority. All of our sites are fully compliant with current safety standards. Our accommodation has fire alarm systems in place as well as fire prevention equipment, and they carry out regular testing and evacuation drills. Our buildings are also regularly audited by external, independent consultants. Property has a full-time, highly qualified, Health and Safety team who visit sites regularly. they also use accredited national providers to service and maintain life safety systems. Additionally, all sites have staff present 24 hours a day, seven days a week. they are continually reviewing our programme of security, fire and safety standards. If you would like further information about our ongoing fire safety programme please read our fire safety update.
Sites don’t have restaurants or cafeterias, but most sites provide vending machines where you can buy chocolate, crisps, drinks, ice cream and other snacks.
Yes, all our sites are equipped with WiFi, accessible throughout the building at no extra charge. This service is provided by our internet partners, ASK4. If you have any issues with connecting, you can find their contact details in the welcome pack you will receive on arrival.
They know accidents can happen, but any intentional damage to property will result in costs being passed onto residents. The cost to remedy any damage to communal areas will result in equal charges if no one accepts responsibility. It’s best to be proactive to avoid any surprise charges for damages. Report any repairs or damage as soon as possible so they can fix it and discuss whether there will be any charges. You can log any repairs via the maintenance section of your resident portal, or on the app.
Yourresident handbook contains a list of prohibited items. This includes many items prohibited for fire safety reasons, such as candles, oil burners, gas appliances and fan heaters. Please see the full list below. If you need further guidance on whether an item is permitted or not, please ask your site team before you move in. No weapons or drugs (including ‘legal highs’) are permitted under any circumstances.
You can see what’s included in your room on the room details page for your site. Among the things you will need, or may want, to bring are bedding, towels, toiletries, toilet paper, basic kitchen equipment, hangers, and a computer or laptop. They have compiled a checklist of things you may want to bring - or buy when you arrive.
If you find yourself in financial difficulties, you should speak to your site team as soon possible. Likewise, if the dates your rent instalments are due do not align with the dates you receive your student loan, please let us know and they will try to come to a solution. All residents are required to register a guarantor, who will be ultimately responsible for your rent if you do not make payment. The guarantor will need to provide identification and sign a Guarantor’s Agreement, confirming they agree to act as your guarantor.
Your rent is taken as four instalments spread out throughout the year to make the payments more manageable for you. Click below to find out more about our instalment structure.
Your guarantor can be UK or International based, but must be aged 21 or over; not a full time student; or a current resident in an property. If you are unable to pay your rent and/or do not act in accordance with the terms of the your tenancy agreement, your guarantor will be under an obligation to pay any outstanding amounts.
No, that’s down to you and your flatmates. We’ll keep the common areas of the building, like the social spaces, reception and laundry, clean and tidy. Many residents put a rota together so each person in the flat does their bit to keep it clean. If you would prefer to get someone in to do it, you can book cleaning services through the app (provided by Pinglocker at certain locations) at an additional cost.
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