True Newcastle Opto, Newcastle Upon Tyne

City Road, Newcastle upon Tyne, NE1 2AQ, United Kingdom

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Detail Properti

Study Zones

Laundry Facilities

Cycle Storage

Discover True Newcastle Opto, Newcastle Upon Tyne, a highly sought-after student accommodation in Newcastle Upon Tyne located at Opto Student City Rd, Newcastle upon Tyne NE1 2AQ, UK. This property offers a variety of modern living spaces, including True Duplex Studio, True Accessible Studio, and several True Studio variants, catering to individual preferences and needs. The proximity of this Newcastle Upon Tyne student accommodation to premier educational institutions like Newcastle University, Northumbria University Newcastle, and Newcastle College, among others, makes it an ideal residence for students seeking convenience and excellence.

Newcastle upon Tyne, the bustling city that hosts True Newcastle Opto, Newcastle Upon Tyne student accommodation, is renowned for its vibrant student culture and rich historical significance. With a substantial student population, the city boasts high rankings in educational quality and offers a warm and inclusive atmosphere that enhances the learning experience. The city's storied past and contemporary spirit offer an engaging backdrop for students who choose to settle here. Renowned for its iconic landmarks such as the Tyne Bridge and historic institutions like the University of Sunderland (City Campus), the city's educational prowess is complemented by a wealth of cultural experiences. This property, part of the well-regarded true student group, presents not only top-tier living but also a dynamic urban life that's rich in history, entertainment, and opportunity.

No Place No Pay

If the Tenant failed to get the results to attend that city and university they selected, they may cancel and obtain a full refund if notice is provided to the landlord before 22nd August 2024, unless;

1. The tenant is declined a place for any reason other than not meeting the academic requirements to obtain a place (including, but not limited to, academic or other misconduct, financial reasons, or withdrawing from your application or course).

2. The tenant did not complete all necessary steps required by their university to complete their application in time.

The tenant must supply suitable proof to the landlord in writing within 48 hours of being made aware of the change in circumstances and the landlord may request additional information to support the tenants cancellation request to satisfy themselves of the circumstances of the request.

Features

This student accommodation in Newcastle upon Tyne boasts an array of impressive amenities. Prepared to meet all student needs, rooms come fully furnished with comfortable beds, ample room storage, and dedicated workspaces. The in-room microwave and fully equipped kitchen with appliance make self-catering a breeze, while the fridge ensures groceries stay fresh. Selected rooms feature an outdoor balcony or patios for breathtaking views and a personal touch of nature.

Beyond the rooms, the property provides exceptional common amenities fit for a dynamic lifestyle. The on-site gym & fitness centre encourages a healthy regimen, while the cosy library & study area is perfect for uninterrupted academics. The bustling common social area fosters community spirit, and the cinema room is idyllic for movie marathons. Additional perks include high-speed Wifi, a tranquil courtyard, regular social events, and even a barbeque & grill for culinary adventures. Strategically located near esteemed institutions such as Newcastle University and Northumbria University Newcastle, the accommodation ensures minimal commute. You can rest assured of a smooth and enjoyable stay at True Newcastle Opto.

Nearby places

Located at the heart of vibrant Newcastle upon Tyne, True Newcastle Opto offers a prime spot for student living. Imagine residing amidst a city buzzing with culture and conveniences, with a plethora of dining, shopping, and entertainment options just outside your door. Newcastle University and Northumbria University Newcastle are well-known educational hotspots nearby, making this student accommodation in Newcastle upon Tyne an ideal choice for learners.

Your taste buds are in for a treat with a wide array of restaurants like Peace and Loaf Jesmond, 21, and The Bridge Tavern, perfect for social dinners or grabbing a quick bite. For coffee lovers and cafe-hopping enthusiasts, quirky cafes such as Olive and Bean and Pink Lane Coffee are splendid spots to study or unwind. When it comes to your daily essentials, grocery stores such as Waitrose & Partners and Fenwick Food Hall offer a variety of quality choices.

Healthcare is readily accessible with facilities like Royal Victoria Infirmary in proximity. With wellbeing taken care of, you can leisurely stroll or jog in green spaces such as Exhibition Park. For a dose of art and history, the Great North Museum and BALTIC Centre for Contemporary Art are major cultural draws. Weekends can be well spent exploring Tyne Bridge or witnessing panoramic views from the iconic Newcastle Castle. Other notable institutions like Newcastle College, INTO Newcastle University, and University of Sunderland (City Campus) are also within easy reach, making this Newcastle Upon Tyne student accommodation a nexus of convenience and vibrant student life.

Commute

Living at True Newcastle Opto ensures that students have a myriad of transportation options right at their doorstep. For those who wish to explore the vibrant city of Newcastle upon Tyne, there are numerous bus stops such as City Road-Gibson Street and City Road-Breamish Street conveniently located in the vicinity, making the daily commute to university campuses or city excursions an absolute breeze. This student accommodation in Newcastle Upon Tyne is also well-served by train, with the primary railway station just a stone's throw away, providing efficient and reliable services for longer journeys. Additionally, the presence of tram stops and accessible subway stations within a short walk adds to the already comprehensive public transport network, granting easy access to every corner of the city. Students staying at this Newcastle Upon Tyne student accommodation can enjoy the peace of mind that comes with superior connectivity.

Replacement Tenant Found

In some cases, the property management may be willing to cancel the booking after the expiry of the cooling-off period, if a replacement tenant is found who will take on the rent liability. This decision will be made by the management team at their discretion.

Cooling Off Period

1. There is a 5-day cooling off period for bookings made until 31st July 2024.

2. For bookings made on or after the 1st August 2024 there is no cooling off period.

3. Once you have booked your room and the cooling off period has elapsed, you are bound into a legal license agreement which requires you to pay the rent for the full license period.

No Visa No Pay

If the tenant is declined a Visa to study in the UK, by UK Visas and Immigration, they may cancel and obtain a full refund if notice is provided to the landlord before 22nd August 2024, unless:

1. The tenant did not complete all necessary steps required by UKVI to complete their visa application.

2. The tenant’s university was unable to issue them with a CAS Number to obtain their visa owing to them not completing all necessary steps to complete their application to study

From GBP 199 /week

Jaminan Kesesuaian Harga

Properti Terverifikasi

Layanan Gratis

Tanya

Syarat & Ketentuan Penawaran

Penawaran Yang Diberikan Bersifat Terbatas Dan Berubah Secara Dinamis Harap Konfirmasi Penawaran Dengan Eksekutif Pemesanan Kami sebelum Memesan Untuk Mengklaim Penawaran

Fasilitas Dan Layanan

Common Amenities

Friendly Welcoming Team

BBQ Facilities

Cinema

Cycle Storage

Rooftop Sky Garden

Free PT Induction

Mental Health & Wellbeing Support

True Life Events Calendar

Unlimited Wi-Fi Included

VIP Partner Discounts

Well Lit & Safe

Courtyard

Free Unlimited Printing

Study Zones

Come Dine With Me Kitchen

State Of The Art Gym

Multiple Social Spaces

Safety and Security

24hr Security

24hr Concierge & Security

Key Card/Fob Access

Bills Included

WiFi

Electricity

Water

Heating

Premium Contents Insurance

Tipe Kamar

True Accessible Studio

Durasi: 7 week

Move_id: 14 Jul 2024

Dari GBP215 /week

Durasi: 51 week

Move_id: 06 Sep 2024

Dari GBP250 /week

Durasi: 44 week

Move_id: 06 Sep 2024

Dari GBP275 /week

True Deluxe River Studio

Durasi: 7 week

Move_id: 14 Jul 2024

Dari GBP230 /week

Durasi: 7 week

Move_id: 14 Jul 2024

Dari GBP260 /week

True Deluxe Studio

Durasi: 7 week

Move_id: 14 Jul 2024

Dari GBP225 /week

Durasi: 51 week

Move_id: 06 Sep 2024

Catatan: Size-23sqm

Dari GBP225 /week

Durasi: 7 week

Move_id: 14 Jul 2024

Dari GBP230 /week

Durasi: 51 week

Move_id: 06 Sep 2024

Dari GBP230 /week

Durasi: 51 week

Move_id: 06 Sep 2024

Dari GBP235 /week

Durasi: 44 week

Move_id: 06 Sep 2024

Dari GBP275 /week

Move_id: 06 Sep 2024

Dari GBP225 /week

Durasi: 51 week

Durasi: 44 week

Durasi: 44 week

Move_id: 06 Sep 2024

Dari GBP286 /week

Move_id: 06 Sep 2024

Dari GBP275 /week

Durasi: 44 week

Move_id: 06 Sep 2024

Dari GBP279 /week

True Duplex Studio

Habis

Pertanyaan Sering Diajukan

Who can be my guarantor?

A guarantor is someone over the age of 18 who takes joint financial responsibility for your tenancy and is liable to pay your rent if you are, for any reason, unable to pay an amount owed to property You will need to name a guarantor when you make your booking if you select to pay your rent in instalments. This person will need you chose to be your guarantor will need to be UK based and sign a guarantor agreement and they have the right to pursue this person for any outstanding payments and it is therefore important your guarantor understands the liability.

Do I need to be a student?

Yes developments are only for students.

Do I need to pay a deposit?

No, they do not charge deposits. However, to reserve a room you will need to pay a £150 advanced rent payment. This will be taken of your first months rent.

I only have a conditional offer, can I still book?

Yes, you can secure your room for a £150 advanced rant payment and if you don’t get into the University of your choice or decide to go to another city where there is no true accommodation then this will be refunded.

Can I book with friends?

Yes! You can book with friends and we’ll try our best to position your rooms as close to one another as possible – please let us know after you book online.

Do you offer short term lets?

Most of our rooms are occupied throughout the year but they might be able to accommodate your needs. Please contact us to see if they can meet your short-term accommodation needs.

Can I see who else has booked in my flat?

They have a closed Facebook group set up for each of our true locations – the best place to find the answer to this question is to join as soon as your booking is secured and start socialising with your new housemates!

Do I need a guarantor?

If you would like to pay in either 4, 11 or 12 instalments, they do require a UK guarantor. If you are unable to provide a UK guarantor, then please get in touch with us to discuss your options.

How old do I need to be to live at true Property?

They accept all full time students over the age of 18.

Can a dual occupant be added to my tenancy?

Dual occupants need to be arranged and approved before check in by emailing. They can not be added on once the tenancy has started. Where possible, all dual occupants need to be arranged at time of booking. Once a dual occupant has been approved, any changes to this needs to be sent for approval before changes to the booking can be made. Dual occupants need to be full-time students and residents for the full tenancy (along with the main tenant). Any exceptions to this need to be arranged and agreed by the team prior to booking.

Can I cancel my booking for free?

You can cancel for free if… You fail to get the results to attend the university you selected Your VISA is declined You choose to move to another university in a city where they are yet to have accommodation T&Cs Apply There is a 48-hour cooling-off period once the Tenancy Agreement has been signed, after which the Tenancy Agreement is legally binding. This applies to all 22/23 contracts. In some cases, they will cancel the booking if a replacement tenant is found who will take on the rent liability. This decision will be made by the management team at their discretion. The true guarantee only covers your booking prior to check-in, once you have moved into a true accommodation - you are no longer able to cancel your booking for the reasons stated above.

Can I get someone to take over my Tenancy?

If you want to be released from your tenancy agreement, licence agreement, or SAT (Scotland) and you do not meet the requirements of a tenancy release, it is your responsibility to find a replacement tenant. The replacement tenant must agree to the existing rent and term conditions of the existing tenant. If you find a replacement, you will be released from your tenancy from the start date of the new tenancy, however you may be charged to the Friday nearest to this date. You will be responsible for paying a £160 administration fee, paid directly to true. This fee covers the deep cleaning of the room in the period between you and your replacement, as well as the administration relating to issuing a new contract. A tenancy takeover will be deemed complete to the point where a replacement is found when the following criteria are met: The new tenant has paid any current due rental charge, and this has been confirmed as received by true The new tenant has signed their AST or Licence Agreement The new tenant has confirmed receipt of keys The new Tenant has moved into the building and completed an inventory form. true will not refund any advanced rent payment until all the above criteria are met. This policy will be reviewed regularly as the situation surrounding Covid-19 develops. true reserve the right to change the terms and conditions of this cancellation policy at any time.

What bills do I need to pay when I stay with true?

All utility bills including broadband Wi-Fi and contents insurance for your belongings are all included. You are responsible for the purchase of a TV license if you intend to watch or record live terrestrial TV programmes or use BBC iPlayer, even if you have been provided with a TV by property

What happens if I can't pay my rent on time?

Please come and talk to us, they know it can be stressful to manage your finances when studying and our team will be able to help if you are prompt in letting us know. they will always work with you to find the best way for you to pay your rent.

When do I need to pay my rent?

your rent may be due before the contract begins and the dates may not coincide with student loan dates. This should be taken into consideration when planning your accommodation as late payments may be subject to interest charges and, in some cases, legal action against the resident and their guarantor.

What happens if my rent payment isn't made within 14-days of the due date?

You will be required to pay interest at the rate of 3% above the base rate of Bank of England (calculated on a daily basis) on the unpaid amount of any sum due to property which is not received within 14 days of the due date (whether demanded or not and without prejudice to any other remedy) for the period beginning on the due date until the date it is received in cleared funds inclusive of both dates.

Can I pay cash?

At present they are unable to accept cash payments. Our preferred payment method is via a card transaction through our online portal. It’s 100% safe and secure. they also accept bank transfers – you can find our details through your true account.

What if I run into financial difficulties before or during my stay?

Our onsite teams are dedicated to providing you the support you need. If you run into any kind of financial difficulties before or during your stay, please reach out to a member of the true team for advice.

How do I pay my rent?

There are two options to pay your rent (bank transfer or card payment). Please take a look at our videos below to guide you through the process that applies to you: Bank Transfer or Card Payment.

When is the Welcome Hub open?

A team member will be available 24-hours per day. If a team member isn’t available at the Welcome Hub when you visit, just call the number at the desk and someone will assist you.

Do you have staff at your properties?

true has a team of trained staff on site to respond to your needs. Their job is to make your true experience as enjoyable and safe as possible 24/7. Our on-site management offices are open Monday to Friday, and will answer any questions, respond to any issues, offer advice and ensure a friendly face is there to greet you every day. Outside of these hours they also have a team of ambassadors on call for guests. they also have a highly skilled maintenance team available around the clock. They’re there to resolve any maintenance issues quickly and efficiently – keeping the site safe and secure. While most students settle into living away from home quickly, we understand it can take a little longer for some than others. So, while our tenancy agreement limits how far they can get involved, our people are trained to offer advice that helps residents to overcome a range of issues.

What is there to do at Property?

The real question is what isn't there to do at true! Here are just a few of the ways in which they give our residents a truly unforgettable experience during their stay: Weekly events calendar Gym with class timetable and personal training Picture house with regular movie nights and presentations Social lounges with ping pong, pool and table football Private dining rooms Gaming areas Away Day true Trips Skills Workshops from Industry Experts.

Is food and drink available onsite?

Yes! Oaka is an Asian cafe and supermarket on-site at true Manchester, Salford which serves fresh dishes including; dumplings, steamed buns, sushi and also warm food, including; chicken curry, pork ribs and ramen. Otherwise, we're lucky enough to have some of the city's best bars, pubs and restaurants located right on our doorstep. Unfortunately Oaka is not available across all locations.

How do I get to know people at Property?

Our communal zones and weekly events calendar mean that getting to know like-minded people at true won't be an issue! Keep an eye on our social media channels to see what they get up to.

Can I bring pets?

Unfortunately not however they do have dog therapy workshops for those who miss their pets.

As a disabled person I have specific living needs, can true cater for these?

they make every effort to ensure that our accommodation is accessible for all and they will always do everything we can to find you suitable accommodation. All true buildings have step-free/level access. Adaptations can be made to our studios including grabrail provision in bathrooms, stair lifts in accessible rooms, visual fire alarms and assisted door opening devices if required. they can provide information on the availability of disabled parking for customers, there are accessible toilets in the communal areas for visitors.

Do I need to bring any furniture?

All our rooms come complete with high quality furnishings that provide space to store your belongings. Because of fire restrictions, you are not allowed to bring your own furniture or large appliances.

Will I get a cleaner?

You will receive a free clean each semester and also when you move out, meaning it is hassle-free for you. If you would like a more regular clean then you can upgrade at an extra cost.

Can I bring my car?

Some of our sites have additional guest parking available, to check this please check the facilities section on the location pages. All our developments are in great city centre locations that are close to the University and have great links to public transport so they hope this reduces your need to have a car on site.

Where do I wash my clothes?

All our residences have an on-site laundry room with washing and drying machines that can be used at an extra cost. The laundry rooms are also open 24 hours a day.

Do I need to move out during the holidays?

Your true contract is for a fixed length of time – so your room is yours throughout that period. That means that you don’t have the hassle of moving your belongings out during the Christmas or Easter vacations, and you can choose to stay in your property over these holidays if you want. It’s usually possible to book additional accommodation over the summer period if you want to stay then too. But they advise booking early to ensure rooms are available.

What should I do before I move out?

Before moving out, it’s best to arrange an inspection with a member of the management team. You have joint responsibility for shared living areas, and individual responsibility for your own room. On the moving out day, you’ll need to vacate the premises before a certain time – just ask if you’re unsure.

How do I make a complaint?

true is committed to delivering great service at all times. However, they accept that there may be times when they don’t get things right first time. If you wish to make a complaint, please take a look at our complaints policy to follow the correct procedure.

Can I have overnight guests?

Yes of course. true is your home, so you can have guests staying over from time to time but they do ask that you let the on-site team know and for health and safety reasons, you will need to sign overnight guests in at the Welcome Hub. they ask that overnight guests, stay no longer than 2 consecutive nights per week. If you have any longer term requests, please discuss this with the accommodations General Manager. they ask that you respect your fellow residents as you are responsible for the behaviour of any guests you bring to true. If you are residing in a shared apartment, please first consult with your flat mates to ensure they have no objections.

Is there free WiFi at Property?

Yes, there is! they have free superfast WiFi around the building, which allows you to stay connected no matter where you are at true. The speed of wireless connectivity is up to 50mgb per device, and up to 100mgb for wired connectivity.

Will I need to buy my own TV licence?

Here at true, they pay for all TV licences in the shared areas, so this includes our shared kitchens/lounges and our TV's in social spaces. If you wish to use the TV in your room to watch Freeview channels or on demand services, then you will need to purchase your own TV licence, you can do this via TV Licence - TV Licensing ™.

How safe are true properties?

True takes safety seriously. they have a dedicated member of staff or security guard on-site 24 hours a day, 7 days a week to give you peace of mind. Our Electronic door entry systems, intercoms and CCTV ensure that everyone who lives with us benefits from the highest security standards, so the only thing they have to worry about is your studies.

What happens if I have a maintenance problem?

true has a dedicated caretaker team to respond to and solve your maintenance issues. they respond to every issue quickly and, if possible, will complete the repair during the first visit. Of course, this isn’t always possible and there are times when parts need to be ordered or external contractors arranged. When this happens, we’ll keep you updated on the progress.

What does a fully fitted kitchen mean?

true designs homes that provide everything you need to enjoy living with us. Our apartments and suites come kitted out with all your cooking appliances: cooker, hob, oven, fridge, and microwave.

Do I have to share my bathroom/kitchen?

Our studios have an ensuite bathroom and kitchen area within the room meaning you won’t have to share a thing. If you have booked a shared apartment, then you will have a private ensuite but share a communal kitchen and lounge area perfect for relaxing with your friends. There is a communal student area outside of your studio that has individual and group study spaces, pool tables, gym facilities and huge comfortable social areas for you to enjoy whenever you need a break from university work.

Is contents insurance included?

Contents insurance is automatically included with your rent. When you arrive, we’ll provide you with details of the policy and, if you need anything extra adding to the cover, you can contact the provider to make an upgrade.

Does true offer bike storage?

They have plenty of secure bike storage space at all of our residences.

Can I smoke in my room?

No. As per your tenancy agreement, it is not permitted to smoke inside any property building. There are designated smoking areas which you are welcome to use.

What happens if I lose my key fob?

They have a true staff member of security guard on the premises 24 hours a day to help with any enquiry. Our team are more than happy to help with any issue, especially helping you accessing your room when you get locked out!

What is the floor layout of my true accommodation?

You can see the floorplans for all of our locations.

What are the House Rules?

You will receive a copy of our House Rules via email before moving in, please ensure you read through them prior to your arrival.

Where can I get additional bedding and kitchen items from?

Take the hassle out of buying and transporting your bedding and kitchen items by preordering from our friends at UniKitOut. choose the items you want, select your residence, then confirm and pay for your goods. The pack will then be pre-delivered directly to your residence so it is there ready and waiting for you when you arrive, leaving you to quickly settle into your new and exciting environment. Don’t forget to enter promotional code: TRUE10 to receive 10% off.

Do I need a visa?

If you are a foreign national, in order to take up your offer at your preferred University, you will need a UK visa.

Where can I register a bank account?

Whilst living in the UK, you will find it a whole lot easier having a UK bank account. Many British banks offer students a range of deals for setting up an account, so do a little research before making a final decision.

What are the best ways to get around?

If you are a UK student, you are entitled to travel discount cards that apply to national train and bus networks across the country. Here are some travel options to help you get started: Young Persons Railcard - If you are 25 and under, these cards are £30 for the year and saves you 1/3 off train travel Young Persons Coach Card - If you are 26 and under, these cards are only £10 for the year plus p&p or £25 for 3 years plus p&p and allows you 30% off National Express bus journeys Subway Smartcard - Special to Glasgow, these cards are a flexible, reusable and quick way to travel on the subway. You can register for a smartcard free of charge online. Uber - If you wish to travel by taxi, Uber is a simple App to download and order taxis straight from your smartphone.

How do I set up a UK mobile phone?

If you are an international student coming from abroad, they recommend buying a UK SIM card for your phone to help keep bill costs down. There are two options you can choose from if you are looking to set up your phone here in the UK. Pay-as-you-go - This is the easier option as most phone providers offer SIM cards that allow you to top your phone up as and when you need too Contracts - If you haven’t lived in the UK, starting a contract may prove more difficult but there are a range of providers who offer different deals so shop around before making a decision. Here are some UK phone providers to help you get started, however talk to any of our staff who will be able to help: EE O2 - As an O2 customer you can receive priority tickets to gigs and events across the UK Vodafone Three.

How do I register with a local doctors surgery?

It is important that whilst you are living in the UK that you register with a doctor. As a full-time student, you may qualify for free NHS treatment. Depending on which university you are with, they will be able to provide you with details of medical and dentistry practices in the area.

Can I visit my son/daughter living at true Property?

Of course!they love having our guests’ friends and family come to visit us. At the moment, though, due to Covid-19 legislation, there are local restrictions on visiting other households so please check with our management team to check what's possible.

I'm worried about my son or daughter living away from home?

They pride ourselves on providing a safe and supportive environment for your son or daughter, and our teams are trained in first aid and mental health awareness, and actively encourage healthy lifestyles through our calendar of social events and activities. If you ever have concern for your child, they are here to listen and provide help in any way they can.

How can I prepare my son/daughter for university?

Help your son/daughter pack for university with our easy packing checklist. This outlines all of the useful bits and bobs they will need to make their room feel like their home away from home. Rest assured that they provide complimentary contents insurance, find out more about what's covered.
They understand that your son/daughter may also feel nervous meeting new people, so they create a Facebook Group for each of our developments, so they can 'virtually' meet their new flatmates before arriving. they also provide regular events and updates on these groups throughout the academic year, helping to build the anticipation.

How can I get in touch if I'm concerned about my son or daughter?

We're always happy to pick up the phone and have a chat. If you have any concerns or questions about your son or daughter.

Will my son/daughter be safe at true Property?

All of our accommodations have CCTV and are only accessible with a secure fob, while each and every room has its own individual locking system. Our true team are also ready and prepared to support you 24-hours per day no matter how big or small the incident may be.
I'm worried about my son/daughters wellbeingMental health and wellbeing is so important to us. Whilst living with us, your son/daughter will be surrounded with amazing opportunities and experiences that boost their wellbeing, personal network and life-skills. And they hope to make them feel energised, connected and inspired. They also work with Dr Dominique Thompson from Buzz Consulting, she’s an expert in student mental health and works with us to improve our student’s wellbeing. Whilst they cannot provide counselling for students, they can refer them to a specialist for further support.

How can I keep up to date with what my son/daughter is up to?

Like us on Facebook or follow our Instagram to see all the latest photos and updates from life at true. It might be difficult getting much conversation out of your student, but this way you'll feel reassured that they're probably busy having a great time at all the events and activities going on at true.

Can I view a room?

Of course, our properties are open 24/7 and we always have somebody at the Welcome Hub to greet you.

How do I complete onboarding with two bookings?

Our Management will help guide you through the necessary steps to complete the onboarding process and confirm your bookings, if you have more than one reservation.

How does my guarantor complete their section of the booking process?

Our Management shows you what your guarantor needs to do to complete their section, allowing you to pay your rent in instalments.

Please note, for your guarantor to be approved, they must provide us with valid ID and proof of address in the form of a utility bill dated within the past 3 months.

Will you contact my guarantor directly about my tenancy?

As you are in a tenancy agreement with us, we will use you as the first point of contact and contact you directly. We will only contact your guarantor if there is a delay in payment or we have concerns over the terms of your tenancy agreement being followed. If you have specifically given consent or stated otherwise, we will of course follow your preferences and provide your chosen person with the right information.

How do I complete my booking?

You can book directly with Management using our website. In order for the booking to be confirmed, all required documents must be returned including guarantor agreement, tenancy agreement and provision for your rent payments. A booking will only be confirmed by Management once the On boarding process is complete and all the necessary documentation has been supplied.